Sales and Customer Service Representative

2 weeks ago

Mathikere Bengaluru Karnataka, India SDM E Mobility Full time

**Real Estate Customer Service Representative**

**Position Overview**:
**Responsibilities**:

- Client Engagement: Communicate with leads and prospective buyers to understand their preferences, requirements, and budget constraints. Provide information about available properties, schedule site visits, and address inquiries promptly and professionally.
- Site Visits: Accompany potential buyers during site visits, showcasing properties and highlighting key features, amenities, and benefits. Answer questions, provide additional information as needed, and offer guidance throughout the visit to enhance the buyer's experience.
- Sales Support: Assist in the sales process by facilitating communication between buyers and sellers, coordinating appointments, and following up on inquiries. Collaborate with the sales team to ensure smooth and timely closing of sales transactions.
- Relationship Management: Build and maintain strong relationships with clients, developers, and other stakeholders. Act as a trusted advisor to clients, providing expert guidance and support to facilitate their decision-making process.
- Market Research: Stay informed about market trends, competitor activities, and pricing strategies to provide informed recommendations to clients. Analyse market data and gather feedback to identify areas for improvement and refine lead generation strategies.

**Qualifications**:

- Bachelor's degree in Business Administration, Marketing, or related field preferred.
- 2-3 years of experience in real estate sales, with a proven track record of lead generation and customer service excellence.
- Strong communication, negotiation, and interpersonal skills.
- Ability to work independently, prioritize tasks, and manage time effectively.
- Proficiency in MS Office and CRM software for lead management and communication.

**Location**:
Bengaluru, Karnataka, with occasional travel to cities within Karnataka as required.

**Number of Openings**: 2

**Job Types**: Full-time, Permanent

**Salary**: ₹20,000.00 - ₹30,000.00 per month

Shift:

- Day shift

Work Location: In person

**Speak with the employer**

+91 9900992290

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