Sales Coordinator

2 weeks ago


Wakad Pune Maharashtra, India AVS Industrial Solutions LLP Full time

Responsibilities for Sales coordinator profile:
Good Communication (Hindi / English)

Should have experience working with Industrial segment - Manufacturing / Service Provider, etc

Need to understand technical queries.

Respond promptly to client inquiries, identify and resolve issues, and escalate problems when necessary.

Handle client complaints with empathy and professionalism, finding appropriate solutions to ensure customer satisfaction.

Maintain a thorough understanding of our products and services to effectively assist customers with their inquiries.

Document and track client interactions and resolutions in the company's CRM system.

Collaborate with other departments to resolve complex client issues and provide feedback on product or service improvements.

Stay updated on product knowledge, industry trends, and client service best practices.

Identify opportunities to upsell or cross-sell products and services to existing clients.

Assist in the development and improvement of sales/operations processes and procedures

Pay: From ₹20,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time

Compensation Package:

- Yearly bonus

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- Technical sales: 1 year (preferred)

Work Location: In person


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