
Client Support Executive
2 weeks ago
**Job Description - Client Support Executive**
**Position**: Client Support Executive
**Location**: Sector 32, Gurgaon
**Employment Type**: Full-time
**Role Overview**:
We are looking for a **Client Support Executive** to assist customers with their **2-Wheeler Electric Vehicle (EV)** experience. The role involves client interactions, issue resolution, deployment coordination, and ensuring customer satisfaction post-sale.
**Key Responsibilities**:
- **Customer Support**: Address client queries, complaints, and service requests related to EV performance, charging, and maintenance.
- **Deployment Assistance**: Coordinate EV delivery, setup, and initial user training.
- **Client Relationship Management**: Maintain long-term relationships with customers and ensure satisfaction.
- **Feedback Collection**: Gather user feedback to improve services and product quality.
**Key Requirements**:
- **Experience**: 0-1 year in customer support, automotive, EV, or related industries.
- **Education**: Graduate in any field.
- **Skills**: Excellent communication, problem-solving, and client-handling skills.
**Job Types**: Full-time, Permanent
Pay: ₹15,000.00 - ₹18,000.00 per month
**Benefits**:
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Day shift
**Experience**:
- total work: 1 year (preferred)
**Location**:
- Gurgaon, Haryana (preferred)
Work Location: In person
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