Delivery and Operations Executive

7 days ago

Bengaluru Karnataka, India Rapsys Technologies Full time

**Location**: Lavelle Road, Bangalore
**Salary**: Up to ₹4.5 LPA
**Experience**: Minimum 2 years
**Notice Period**: Immediate joiners preferred

**Job Overview**

**Key Roles & Responsibilities**
- ** Training Operations**: Plan and organize end-to-end training and development operations.
- **Instructor Sourcing**: Identify and source instructor/SME profiles as per client requirements.
- **Client Interaction**: Participate in client calls to understand training expectations and propose suitable profiles and learning solutions.
- **Program Management**: Design training programs with SMEs including timelines, budget, and execution mode.
- **Stakeholder Coordination**: Collaborate with internal teams (Sales, Finance, Travel Desk) and vendors to ensure smooth delivery.
- **Scheduling & Follow-up**: Handle meeting schedules and post-training follow-ups to gather necessary data.
- **Vendor Management**: Identify and manage a pool of training vendors.
- **Process Improvement**: Identify process gaps and recommend improvements using existing tools and techniques.
- **Reporting**: Maintain detailed monthly reports categorized by technology and manage timesheets.
- **Internal Alignment**: Engage with Business Heads and delivery teams to align processes and achieve business objectives.

**Qualifications & Skills**
- Bachelor’s degree with relevant corporate experience
- Minimum 2 years of experience in training delivery/learning operations (3+ years preferred)
- Exposure to sales, delivery, and operations processes
- Experience in vendor management and data maintenance
- Strong organizational and analytical skills
- Excellent verbal and written communication
- Collaborative mindset with a high degree of professionalism and confidentiality
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)

**Job Type**:Full Time

**Job Location**:Bangalore

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