Operations Architect, Hybrid Cloud Delivery and Operations

3 days ago

Bengaluru Karnataka, India Astellas Full time

This position is based in Bangalore, India. We recognize the importance of work/life balance, and we are proud to offer a hybrid working solution allowing time to connect with colleagues at the office with the flexibility to also work from home. We believe this will optimize the most productive work environment for all employees to succeed and deliver. Hybrid work from certain locations may be permitted in accordance with the Responsible Flexibility Guidelines.

**Purpose and Scope**:
The Operations Architect is a senior-level leadership role responsible for ensuring efficient, consistent, and high-quality hybrid cloud service delivery across Agile Value Teams. This position exists to drive operational excellence, coordinate onboarding, support Financial Operations (FinOps), and oversee business-as-usual (BAU) activities within the Hybrid Cloud Delivery Center.

**Responsibilities and Accountabilities**:
Leads day-to-day operations of the Hybrid Cloud Delivery Center to ensure consistent service delivery aligned with organizational goals.

Supports FinOps initiatives by monitoring and reporting on cloud costs, identifying cost-saving opportunities, and facilitating cost governance activities.

Coordinates onboarding processes, including technical enablement and procedural training for new engineers and team members within the delivery center.

Implements and maintains delivery standards, including documentation practices, operational workflows, and service level objectives (SLOs).

Acts as liaison between engineering, architecture, and project management teams to align deliverables and manage cross-functional dependencies.

Drives continuous improvement initiatives by collecting feedback, analyzing operational performance metrics, and championing automation where applicable.

Reports on delivery center KPIs, providing insights and recommendations to leadership to ensure delivery goals are met.

**Required Qualifications**:
Bachelor’s degree in information technology, Computer Science, Engineering, or a related field. Or equivalent experience.

Minimum of 10 years of experience in IT service delivery, cloud operations, or hybrid infrastructure management.

Demonstrated leadership experience in an Agile or DevOps environment, with direct oversight of cross-functional technical teams.

Strong understanding of cloud cost optimization methodologies and FinOps principles.

Experience designing and executing onboarding or enablement programs for technical teams.

Proven ability to manage concurrent priorities and deliver measurable outcomes in a complex enterprise environment.

Excellent communication, documentation, and stakeholder management skills.

**Preferred Qualifications**:
Master’s degree in business administration (MBA), Information Systems, or a related discipline.

FinOps certification or related cloud financial governance credentials.

Experience with ServiceNow, Jira, Confluence, and cloud reporting tools (e.g., CloudHealth, Azure Cost Management).

Previous leadership experience within a hybrid or multi-cloud operational team.

Familiarity with ITIL processes, cloud security practices, and platform SRE (Site Reliability Engineering) principles.

Category

Astellas is committed to equality of opportunity in all aspects of employment.

EOE including Disability/Protected Veterans

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