Customer Support Representative

2 days ago


Chennai, India LogFix SCM Solutions Pvt Ltd Full time

**Customer Service Representative**:

- Interact with customers to address inquiries, concerns, and complaints through various communication channels.
- Offer product information, process orders, and manage customer accounts.
- Engage with customers in real-time through online chat platforms to answer questions, provide assistance, and troubleshoot issues.
- Monitor and respond to customer queries and feedback
- Maintain detailed records of customer interactions and solutions provided in the CRM system.
- Maintain company records and database of employees
- Front desk responsibility

**Salary**: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Morning shift

**Education**:

- Bachelor's (required)

**Language**:

- English (required)



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