Reservation Executive
5 days ago
Responsibilities
- Process and confirm bookings accurately within the reservation system
- Assist customers with reservation modifications, cancellations, and special requests
- Collaborate with other departments to ensure availability and resolve issues
- Provide detailed information on services, pricing, and booking policies
- Maintain records of customer interactions and transactions
- Monitor reservation systems for accuracy and troubleshoot as needed
- Ensure compliance with company policies and procedures
- Assist with reporting and analysis of reservation data
**Qualifications**:
- High school diploma or equivalent; associate or bachelor's degree and Hospitality Industry experience preferred
- Previous experience in a customer service or reservations role
- Strong communication and interpersonal skills
- Ability to multitask and prioritize effectively
- Attention to detail and accuracy
- Proficiency in reservation software and Microsoft Office Suite
- Ability to work flexible hours, including weekends and holidays
**Benefits**:
- Cell phone reimbursement
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
**Speak with the employer**
+91 9372718624
Expected Start Date: 27/08/2025
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