Reservation Executive

RESERVATION AGENT DUTIES AND RESPONSIBILITIES: 2. Should Know the type of rooms available as well as their location and layout. Should Know the selling status, rates, and benefits of all packages plans. Should Know the credit policy of the hotel and how to code each reservation. 3.Creates and maintains reservation records by date of arrival and alphabetical...

Managing daily reservations for the restaurant - Review reservation booked daily - Ensure special handling of repeats guest and very VIP guest. - Ensuring that reservations are fulfilled in a timely manner while meeting all deadlines - Processing payment for all reservations using a computer reservation system, - Ensuring the accuracy of information in...

DUTIES AND RESPONSIBILITIES: - Act as a main resource for reservation agents needing assistance technically or with regards to achieving customer satisfaction. - Ensure reservation department and Front Office staff are constantly aware of availability states open, on request, closed dates, high demand dates etc. - Responds to all guest reservation requests...

Are you passionate about delivering exceptional guest experiences? Join our team as a Reservations Agent/Executive and be the first point of contact for our guests. Key Responsibilities: - Handle room reservation inquiries from OTAs, direct bookings, and travel agents. - Convert inquiries into confirmed bookings while providing excellent customer...

**Job Title**: Hotel Reservation Executive **Location**: Andheri East Mumbai, **Reports To**: Reservations Manager **Position Overview**: **Key Responsibilities**: - **Reservation Management**: - Process and confirm bookings, modifications, and cancellations in accordance with hotel policies. - Ensure accuracy of all reservations, including room types,...

WE ARE HIRING Job designation: - Reservation Executive: GSA Job location: - Mumbai, Maharashtra **Salary**: - 18,000- 20,000 per month **Experience**: - Total experience: - 5 years of experience in a customer-facing role. Minimum experience: - 1-2 years of experience in a reservation or front desk. Education: - 18,000- 20,000 per...

Managing reservations and booking requests from customers. Ensuring accurate and timely reservation processing. Providing excellent customer service by addressing inquiries and resolving issues related to reservations. Confirming reservations and sending confirmation details to customers. Coordinating with other departments to ensure the availability of...

**Job description** - Monitoring telephone manner and general performance of reservations staff - daily. - Ensure special handling of repeats guest and very VIP guest. - Monitors and coordinates group reservations activity with the Sales Department. - Reviews no-show and cancelled reservations and processes charges according to hotel policy. - Review room...

Listen effectively to the customer and capture relevant information - Ask relevant questions to understand the customers requirement and answer customer queries - Well informed of the Hotel facilities and packages - Maintain correspondence for each reservation request as per date and month - Take notes during the call and feed data into the database - Follow...

**Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...