Customer Service Executive

2 days ago


Andheri West Mumbai Maharashtra, India ORRA Fine Jewellery Full time

Designation: Customer Experience AssociateRole & responsibilities
- Tracking customer experiences across online and offline channels, devices, and touchpoints.
- Collaborating with IT developers, production, marketing, and sales teams to enhance customer services and brand awareness.
- Aligning customer experience strategies with marketing initiatives. as well as informing customers about new product features and functionalities.
- Identifying customer needs and taking proactive steps to maintain positive experiences.
- Analyzing customer feedback on product ranges and new releases, as well as preparing reports.
- Performing product tests, evaluating after-sales and support services, and facilitating improvements.
- Documenting processes and logging technical issues, as well as customer compliments and complaints.
- Keeping informed of industry trends

**Thanks & Regards,**
**Ankita Ghadigaonkar**
Assistant Manager Human Resources
**M: 88283 00920**
A: HOUSE OF ORRA, Plot B26, off New Link Road, Andheri (W), Mumbai 400053

**Job Type**: Contractual / Temporary
Contract length: 12 months

Pay: ₹25,000.00 - ₹35,000.00 per month

**Benefits**:

- Paid time off

Application Question(s):

- Do you have excellent communication skill?

**Experience**:

- jewellery : 1 year (required)

**Language**:

- English (required)

Work Location: In person



  • Mumbai, India Executive Hunters Full time

    **(1)Customer Service Executive** - Salary budget - Rs 25,000-30,000 per month - Location - Khar, Mumbai - Working days - 6 - Work from office - yes - Work from home - Saturday. **Customer Service Responsibilities list**: Manage incoming phone calls/ Whats app queries from various customers. Generate sales leads Identify and assess customers’ needs to...


  • Andheri West, Mumbai, Maharashtra, India Follicular technologies Pvt Ltd Full time

    **Company Name**: Follicular Technologies Pvt LTD (Adon Haircare Clinic) **Address**: Bldg. 306, Cosmos Plaza, D N Nagar Metro Station, adjacent to D N nagar, Sahayog Nagar, Andheri West, Mumbai, Maharashtra 400053, India We are seeking a dedicated and customer-oriented Customer Service Executive to join our team. In this role, you will be responsible for...


  • Andheri West, Mumbai, Maharashtra, India Adduco Full time

    Responsible for accurate execution of assigned processes. Manage multiple concurrent deadlines. Enhanced written and verbal communication. Planning and organization skills. Learning Agility **Salary**: ₹25,000.00 - ₹30,000.00 per month **Benefits**: - Health insurance Schedule: - Day shift Supplemental pay types: - Performance...


  • Andheri, Mumbai, Maharashtra, India Talentbes Executive Search Full time

    Position: Events Executive/Client Servicing. Location: Marol, Andheri - Mumbai Experience: 1-4 years **Salary**: 15-30k per month (depending on your experience) *Role Overview:* The Events/ Client Servicing Executive will play a key role in planning, coordinating, and executing advertising events, brand activations, and experiential marketing campaigns....


  • Andheri, Mumbai, Maharashtra, India Empric Outsourcing Pvt Ltd Full time

    We are looking for a call centre executive to handle calls from customers and provide support to them in any way possible. You will be required to work in a time-bound environment and ensure that customer service is provided at its best quality. **Responsibilities**: Handle many inbound calls to customers and clients. Identify the needs of customers,...


  • Andheri, Mumbai, Maharashtra, India Talent Corner Full time

    **Job Role: IMPORT DOCUMENTATION & CUSTOMER SERVICE EXECUTIVE- NVOCC MUMBAI** **Roles and Responsibilities**: - Coordination with agent, Port user A/c, feeder operator & MTY yard, - Job preparation & accounting requisition through Studio, - Follow up till shipment loading/cntr MTY return, - Prepare & release Import D/o/Gang letter, Survey, empty letter, -...


  • Andheri, Mumbai, Maharashtra, India The Byke Hospitality Ltd. Full time

    Namaste! MadStays, a The Byke Hospitality Ltd. entity is hiring **Customer Service Executives** ! We are seeking dedicated and passionate Customer Service Associate to join our team at MadStays. In this role, you will specialize in educating guests about our room booking processes and services via telephone, ensuring they make informed decisions and enjoy...


  • Andheri, Mumbai, Maharashtra, India Nish Hair Pvt LTD Full time

    **Job Overview**: We are looking for a dedicated and proactive Customer Support Executive to manage our chat-based customer service across multiple social media platforms. You will be responsible for engaging with customers, resolving inquiries, and ensuring a seamless experience through live chat and messaging channels on platforms like Facebook, Instagram,...


  • Andheri, Mumbai, Maharashtra, India Nish Hair Pvt LTD Full time

    **Job Overview**: We are looking for a dedicated and proactive Customer Support Executive to manage our chat-based customer service across multiple social media platforms. You will be responsible for engaging with customers, resolving inquiries, and ensuring a seamless experience through live chat and messaging channels on platforms like Facebook, Instagram,...


  • Mumbai, India Executive Hunters Full time

    **(1)Customer Service Executive FRESHERS** - Salary budget - Rs 10000-15000 per month - Location - Mumbai, Mumbai - Working days - 5 - Work from office - yes - Work from home - No. **Customer Service Responsibilities list**: Manage incoming phone calls/ Whats app queries from various customers. Generate sales leads Identify and assess customers’ needs to...