Facilitator - Logistics & Supply Chain (Curriculum & Facilitator Enablement)

**Company**: Student Grad (UK-India)
**Location**: Noida or Bengaluru **Function**: Academic - Curriculum Design & Train-the-Trainer
**Employment Type**: Full-time

Role Purpose

Lead the end-to-end design of BBA/MBA Logistics & Supply Chain programs **and** build a scalable facilitator bench. You will create industry-aligned courses/modules and run a structured Train-the-Trainer (TTT) program to onboard, coach, and certify new facilitators for consistent delivery quality.

Key Responsibilities Curriculum & Module Design
- Architect BBA/MBA structures aligned to OBE/Bloom’s taxonomy and UGC/AICTE/NAAC norms.
- Define PEO/PO/CO mapping, credit plans, and contact hours (guide: ~15 hrs/credit theory; ~30 hrs/credit practical).
- Produce detailed syllabi, weekly teaching plans, reading lists, case packs, labs/practicals, and grading rubrics.
- Build assessment strategy (formative/summative), item banks, answer keys, and moderation workflows.

Content Development
- Create high-quality teaching decks, facilitator guides, lesson plans, assignments, quizzes, datasets, and LMS content.
- Develop model lesson videos and micro-learning assets for facilitator onboarding.

Facilitator Enablement (Train-the-Trainer)
- Design and run TTT bootcamps covering pedagogy, classroom management, assessment literacy, and academic integrity.
- Operate a certification ladder (Provisional → Certified → Master Facilitator) with clear criteria and checklists.
- Observe classes (live/recorded), provide structured feedback, and run individualized coaching cycles.
- Conduct grading calibration to ensure inter-rater reliability; maintain moderation and observation logs.
- Set up shadowing/co-teaching schedules; maintain a best-practices repository and FAQs.
- Run termly refreshers for new modules/tools (Excel, Power BI) and policy updates.

Industry Integration
- Embed WMS/TMS/ERP fundamentals; hands-on analytics (Excel/Power BI); simulations and live projects.
- Curate guest lectures, plant/warehouse visits, and industry-co-assessed projects.

Quality Assurance & Compliance
- Collect and action feedback from students/peers/industry; close CI actions before next run.
- Maintain audit evidence for accreditation; ensure academic integrity standards are met.

Collaboration & Administration
- Coordinate with Program Head, Operations, Admissions, and Placement on timetables, evaluations, and reporting.
- Contribute to academic boards, curriculum reviews, and governance activities.

Example Module Areas

Supply Chain Strategy (SCOR) - Demand Planning & Forecasting - Procurement & Contracting - Inventory Optimization - Warehousing & Distribution - Transportation & Multimodal Logistics - Last-Mile & e-Commerce - International Trade, Documentation & INCOTERMS - Intro to Customs & Compliance - Digital Supply Chains (IoT/RFID/RPA) - Analytics Dashboards - Sustainability, Risk & Resilience - Capstone/Industry Practicum.

**Qualifications**:

- Master’s in Logistics/Supply Chain/Operations/Industrial Engineering/Management (**PhD preferred**).
- **Minimum 5 years’ hands-on experience in Logistics & Supply Chain.**:

- **Teaching and/or curriculum development experience preferred** (OBE, Bloom’s, rubrics, item writing).
- Proficiency with LMS (Moodle/Canvas/Google Classroom) and MS Excel; working knowledge of Power BI/Tableau.
- Familiarity with WMS/TMS/ERP concepts and India/global logistics context.

Core Competencies
- Pedagogical coaching & feedback; classroom observation; grading calibration.
- Strong academic writing and content creation; attention to instructional quality.
- Project management, documentation discipline, and cross-functional collaboration.
- Data-driven mindset with outcome orientation.

KPIs / Success Metrics
- **Facilitator pipeline**: # onboarded & certified per term; time-to-productivity ≤ 4 weeks.
- **Delivery quality**: Avg. observation score ≥ 4.3/5; grading variance within agreed bands.
- **Content readiness**: % modules released on schedule with QA sign-off.
- **Student outcomes**: pass rates, project quality, internship/placement conversions.
- **Continuous improvement**: % CI actions closed before next run.

Work Schedule & Travel
- 6-day workweek; peak loads around exams/events.
- Limited travel for industry visits and partner meetings.

**Benefits**:

- Competitive salary; health benefits as per policy.
- Professional development budget/certifications; pathway to Academic Lead/Program Head.

**Job Types**: Full-time, Permanent

Pay: ₹500,000.00 - ₹700,000.00 per year

**Benefits**:

- Cell phone reimbursement
- Food provided
- Health insurance
- Provident Fund

Work Location: In person