Facilitator – Logistics

Company: Student Grad (UK–India)

Location: Noida or Bengaluru Function: Academic – Curriculum Design & Train-the-Trainer

Employment Type: Full-time

Role Purpose

Lead the end-to-end design of BBA/MBA Logistics & Supply Chain programs and build a scalable facilitator bench. You will create industry-aligned courses/modules and run a structured Train-the-Trainer (TTT) program to onboard, coach, and certify new facilitators for consistent delivery quality.

Key Responsibilities Curriculum & Module Design

• Architect BBA/MBA structures aligned to OBE/Bloom's taxonomy and UGC/AICTE/NAAC norms.
• Define PEO/PO/CO mapping, credit plans, and contact hours (guide: ~15 hrs/credit theory; ~30 hrs/credit practical).
• Produce detailed syllabi, weekly teaching plans, reading lists, case packs, labs/practicals, and grading rubrics.
• Build assessment strategy (formative/summative), item banks, answer keys, and moderation workflows.

Content Development

• Create high-quality teaching decks, facilitator guides, lesson plans, assignments, quizzes, datasets, and LMS content.
• Develop model lesson videos and micro-learning assets for facilitator onboarding.

Facilitator Enablement (Train-the-Trainer)

• Design and run TTT bootcamps covering pedagogy, classroom management, assessment literacy, and academic integrity.
• Operate a certification ladder (Provisional → Certified → Master Facilitator) with clear criteria and checklists.
• Observe classes (live/recorded), provide structured feedback, and run individualized coaching cycles.
• Conduct grading calibration to ensure inter-rater reliability; maintain moderation and observation logs.
• Set up shadowing/co-teaching schedules; maintain a best-practices repository and FAQs.
• Run termly refreshers for new modules/tools (Excel, Power BI) and policy updates.

Industry Integration

• Embed WMS/TMS/ERP fundamentals; hands-on analytics (Excel/Power BI); simulations and live projects.
• Curate guest lectures, plant/warehouse visits, and industry-co-assessed projects.

Quality Assurance & Compliance

• Collect and action feedback from students/peers/industry; close CI actions before next run.
• Maintain audit evidence for accreditation; ensure academic integrity standards are met.

Collaboration & Administration

• Coordinate with Program Head, Operations, Admissions, and Placement on timetables, evaluations, and reporting.
• Contribute to academic boards, curriculum reviews, and governance activities.

Example Module Areas

Supply Chain Strategy (SCOR)
• Demand Planning & Forecasting
• Procurement & Contracting
• Inventory Optimization
• Warehousing & Distribution
• Transportation & Multimodal Logistics
• Last-Mile & e-Commerce
• International Trade, Documentation & INCOTERMS
• Intro to Customs & Compliance
• Digital Supply Chains (IoT/RFID/RPA)
• Analytics Dashboards
• Sustainability, Risk & Resilience
• Capstone/Industry Practicum.

Qualifications

• Master's in Logistics/Supply Chain/Operations/Industrial Engineering/Management (PhD preferred).
• Minimum 5 years' hands-on experience in Logistics & Supply Chain.
• Teaching and/or curriculum development experience preferred (OBE, Bloom's, rubrics, item writing).
• Proficiency with LMS (Moodle/Canvas/Google Classroom) and MS Excel; working knowledge of Power BI/Tableau.
• Familiarity with WMS/TMS/ERP concepts and India/global logistics context.

Core Competencies

• Pedagogical coaching & feedback; classroom observation; grading calibration.
• Strong academic writing and content creation; attention to instructional quality.
• Project management, documentation discipline, and cross-functional collaboration.
• Data-driven mindset with outcome orientation.

KPIs / Success Metrics

• Facilitator pipeline: # onboarded & certified per term; time-to-productivity ≤ 4 weeks.
• Delivery quality: Avg. observation score ≥ 4.3/5; grading variance within agreed bands.
• Content readiness: % modules released on schedule with QA sign-off.
• Student outcomes: pass rates, project quality, internship/placement conversions.
• Continuous improvement: % CI actions closed before next run.

Work Schedule & Travel

• 6-day workweek; peak loads around exams/events.
• Limited travel for industry visits and partner meetings.

Benefits

• Competitive salary; health benefits as per policy.
• Professional development budget/certifications; pathway to Academic Lead/Program Head.

Job Types: Full-time, Permanent

Pay: ₹500, ₹700,000.00 per year

Benefits:

• Cell phone reimbursement
• Food provided
• Health insurance
• Provident Fund

Work Location: In person