Fulfillment Associate
2 days ago
About the Role:
As a Fulfillment Associate, you will ensure customer orders are processed efficiently and shipments are handled accurately. You will coordinate with third-party vendors, perform inventory checks, and maintain documentation to support smooth operations. Your role will be essential in meeting customer service standards and optimizing order fulfillment processes.
**Responsibilities**:
- Process and manage customer orders.
- Coordinate shipping and logistics.
- Communicate with third-party vendors for order fulfillment.
- Conduct regular inventory checks and updates.
- Maintain operational documents and records.
- Assist in preparing volume and demand planning analyses.
- Address customer inquiries with enhanced responsiveness.
- Identify and report operational inefficiencies.
- Support the team with administrative tasks.
- Assist in training new team members on basic tasks.
**Skills**:
- Advanced Order Entry Systems: Proficiency in more complex order entry tasks.
- Inventory Management: Understanding of basic inventory management principles.
- Enhanced Customer Service: Improved skills in handling customer inquiries.
- Vendor Coordination: Ability to communicate effectively with third-party vendors.
- Problem Solving: Basic skills in identifying and addressing operational issues.
- Multitasking: Ability to manage multiple tasks efficiently.
- Documentation and Reporting: Enhanced ability to maintain accurate records.
- Collaboration and Training: Skill in working with and supporting team members.
- Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._
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