Customer Support Executive

4 days ago

Manesar, India Maxim SMT technology Pvt Ltd Full time

**About the Company**

Maxim SMT is head quartered at Manesar, Gurugram and have 8 regional offices in India.

**Position: Executive-Backend Support**

**Job Location: Manesar, Gurgaon**

**DUTIES & RESPONSIBILITIES**:

- Their duties include raising invoices and implementing invoicing procedures, managing databases, and handling client request
- Perform regular quality assurance checks in the Invoice Database to maintain data integrity
- Handling the client query regarding payment/invoice and provide feasible solutions.
- Preparing invoice related reports and provide to the respective person.
- Bridge between Sales, Execution Team, and the Client to resolve queries w.r.t. the payments for the invoice.
- Reaching out to the Respective Team member in case of any deviation for any invoice leakage.
- Handling internal communication across the team and support/help them to raise invoices on timely manners.
- Support, work closely and provide input to internal Invoice, Finance & Collection team

**SKILLS REQUIRED**:

- Self-disciplined, organized, trustworthy & problem-solving skills.
- Good Communication Skills both verbal and written
- Good typing skills
- Preferable if at least worked for a year of work experience in the area of Invoice/Finance.
- Good knowledge of Microsoft Excel, Google Sheet
- Ability to produce reports and recommendations
- Keen eye for accuracy and detail-oriented
- An effective communicator
- **Education**: Graduate from any recognized university (commerce background will prefer more)
- **Experience**:2-3 years in the area of invoice, customer interaction

Pay: ₹20,000.00 - ₹35,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Application Question(s):
**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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