Chat Support Executive
2 weeks ago
Key Responsibilities:* 1. *Customer Support:* - Respond to customer inquiries via live chat, providing accurate and helpful information. - Resolve customer complaints and issues in a timely and professional manner. - Escalate complex issues to senior support agents or technical teams. 2. *Communication:* - Engage with customers in a friendly, empathetic, and professional manner. - Provide product information, troubleshooting tips, and solutions. 3. *Issue Resolution:* - Troubleshoot and resolve technical issues. - Follow up with customers to ensure issues are resolved. 4. *Documentation:* - Document customer interactions and feedback. - Update CRM or support software with customer information and issue resolution details. 5. *Performance Metrics:* - Meet chat response time, resolution rate, and customer satisfaction targets.
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹16,095.76 - ₹33,474.44 per month
Work Location: In person
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Chat Support Executive
2 weeks ago
Pune, Maharashtra, India Deepti Marketing Services Full timeWe are currently seeking a Chat Support Executive to join our team and assist our client in providing customer service through online chat support. As a Chat Support Executive, you will be responsible for addressing customer queries, resolving issues, and ensuring customer satisfaction through live chat. Key Responsibilities: Provide prompt, courteous, and...
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Chat Support Executive
1 week ago
Pune, Maharashtra, India CRUTZ LEELA ENTERPRISES Full time**Chat Support Executive**required Any Graduate Male & Female with Fluent in English is must 1 to 3 yrs of International Chat Process in e commerce platform will be considered Typing speed of 50w.p.m required Shift timings 1.00 pm to 9.00pm Immediate joiner preferred **Job Types**: Full-time, Permanent Pay: ₹35,000.00 - ₹40,000.00 per...
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Chat Support Executive
4 days ago
Bavdhan Khurd, Pune, Maharashtra, India eAbyas Info Solutions Full timeWe are currently seeking a Chat Support Executive to join our team and assist our client in providing customer service through online chat support. As a Chat Support Executive, you will be responsible for addressing customer queries, resolving issues, and ensuring customer satisfaction through live chat. **Key Responsibilities**: - Provide prompt,...
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Chat Support Executive
2 weeks ago
Pune, Maharashtra, India ADA Tech Solutions Full time ₹ 2,00,000 - ₹ 6,00,000 per yearWe are looking for highly skilled and efficient Chat Process Executives to join our customer support team. This role demands swift and accurate resolution of customer queries with a target of closing tickets within 2 minutes. Required Candidate profileAt least 1-2 yrs of exp in a chat support role focused on quick resolution.Proficiency in using chat...
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Chat Support Executive
1 week ago
Mumbai, Maharashtra, India Nexus pro services Full time**Job Title**: Chat Support Executive **Location**: Mumbai, Maharashtra **Salary Range**: ₹22,000 - ₹34,000 per month **Job Type**: Full-time (Rotational Shifts / Night Shifts) We are seeking a dedicated and customer-focused **Chat Support Executive** to join our growing team in **Mumbai**. As a Chat Support Executive, you will be the first point of...
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Chat Support Executive
2 days ago
Pimpri, Pune, Maharashtra, India MJ Sales and Services Full time**Job Title**: Chat Support Executive (Pune) **Location**: Pimpri, Pune, Maharashtra **Key Responsibilities**: - Provide accurate product, service, and process information to clients. - Handle multiple chat conversations simultaneously with efficiency. - Resolve customer complaints, escalate complex issues to seniors when required. - Coordinate with the...
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Chat Support Executive
1 week ago
Pune, India Triedge Solution Full timeposition**:Chat Support Executive** location: Pune duration: Full Time salary:₹10000/monthly job roles: Knowledge of Chat Support required. **Salary**: Up to ₹10,000.00 per month **Benefits**: - Health insurance - Paid sick time Schedule: - Day shift - Monday to Friday - Morning shift Supplemental pay types: - Performance bonus Ability to...
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Chat Support
4 days ago
Pune, Maharashtra, India MJ Sales and Services Full time ₹ 2,00,000 - ₹ 3,00,000 per yearJob Title: Chat Support (Executive)Location: Pune, MaharashtraExperience: 0 – 1YearsJob Type: Full-TimeJob Summary:We are hiring Chat Support Executives in Pune to handle customer queries through live chat and email. The role involves providing accurate information, resolving issues, and ensuring excellent customer satisfaction without voice...
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Chat Support Executive
6 days ago
Pune, Maharashtra, India MJ Sales and Services Full time ₹ 2,00,000 - ₹ 4,00,000 per yearJob Title: Chat Support Executive (BPO)Location: Pune, MaharashtraExperience: 0 – 1 YearsJob Type: Full-Time / Office-BasedJob Summary:We are hiring Chat Support Executive to handle customer queries through live chat and email. The role involves providing accurate information, resolving issues, and ensuring excellent customer satisfaction without voice...
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Chat Support Executive
13 hours ago
Nagpur, Maharashtra, India Sath AGRO Full timeJob Title: Customer Service Executive - Domestic Chat Process (Seattle Chat) Job Summary: Customer Service Executive for our domestic chat support team. This role involves direct interaction with customers to provide prompt, clear, and courteous assistance. Key Details: - Salary: ₹1.92 LPA (Gross: ₹16,000; In-Hand: ₹13,000) - Working Days: 5 days a...