Experienced Field Service Rep-commercial

At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

Boeing is the world’s largest (Per Boeing LinkedIn page) aerospace company and a leading provider of commercial airplanes, defense, space, and security systems, and global services. Building on a legacy of over a century of innovation and leadership, Boeing continues to lead the way in technology and innovation, customer delivery, and investment in its people and future growth of aerospace.

In India, Boeing has been a strong partner to the Indian aerospace and defense sectors for more than 75 years. People at Boeing have been supporting mission readiness and modernization of India’s defense forces, and enabling connected, safer, and smarter flying experiences, in the sky, in the seas, and in space.

Technology for today and tomorrow

The Boeing India Engineering & Technology Center (BIETC) is a 3000+ diverse engineering workforce that contributes to global aerospace growth. Our engineers deliver cutting-edge R&D, innovation, and high-quality engineering work in global markets, and leverage new-age technologies such as AI/ML, IIoT, Cloud, Model-Based Engineering, and Additive Manufacturing, shaping the future of aerospace.

People-driven culture

At Boeing, we believe creativity and innovation thrives when every employee is trusted, empowered, and has the flexibility to choose, grow, learn, and explore. We offer variable arrangements depending upon business and customer needs, and professional pursuits that offer greater flexibility in the way our people work. We also believe that collaboration, frequent team engagements, and face-to-face meetings bring diverse perspectives and thoughts - enabling every voice to be heard and every perspective to be respected. No matter where or how our teammates work, we are committed to positively shaping people’s careers and being thoughtful about employee wellbeing.

At Boeing, we are inclusive, diverse, and transformative.

With us, you can create and contribute to what matters most in your career, community, country, and world. Join us in powering the progress of global aerospace.

**Position Overview**:
Contributes to a team to develop customer support plan and executes strategy. Provides airline operations support and maintains company presence at customer location. Monitors fleet status and operational issues. Reviews aircraft and fleet reliability issues and develops solutions.

Represents the company and customer on internal/external issues. Identifies opportunities to leverage company products and services. Develops and implements recommendations to improve operational performance.

Develops action plans, coordinates resources to provide solutions and resolve AOG situations. Validates or reviews effectiveness of company provided solutions, takes corrective action and develops recommendation for process/product improvements. Develops and conducts targeted training. Location initially in Mumbai with a possibility of movement to other location where the Customers are located.

**Position Responsibilities**:

- Contributes to or leads a team to develop customer support plan and executes strategy
- Provides airline operations support and maintain company presence at customer location
- Monitors fleet status and operational issues. Reviews aircraft and fleet reliability issues and develops solutions
- Represents the company and customer on internal/external issues
- Identifies opportunities to leverage company products and services
- Develops and implements recommendations to improve operational performance
- Develops action plans, coordinates resources to provide solutions and resolve AOG situations
- Develops and conducts trainings.
- Initial training footprint (courses and/or training assignment);
- Ongoing and periodic support to other bases in India;
- Potential future relocation to other bases in India.

**Employer will not sponsor applicants for employment visa status.**

**Basic Qualifications (Required Skills/Experience)**:

- Bachelor’s Degree or Master’s Degree in Engineering and FAA/EASA/DGCA Avionics or Airframe & Power Plant licenses.
- Proficient in English and Hindi, both spoken and written.
- Strong organizational and interpersonal skills.
- Effective at managing multiple projects simultaneously, and able to meet tight deadlines.
- At least 9 years of experience working with Airlines (Aviation Industry) or Maintenance and repair Organization (MRO), in Engineering, operations, flight ops, Maintenance
- 737 Max airplane knowledge required

**Preferred Qualifications (Desired Skills/Experience)**:

- Bachelor’s Degree or Master’s Degree in Engine