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Opening for International Voice Support

2 weeks ago

Kolkata West Bengal, India iMerit Technology Services Pvt. Ltd Full time

Skill Sets/Eligibility Criteria’s
- Minimum 10+2 / Graduate holders
- BPO International calling experience is a must
- Good communication skills
- Must have basic computer knowledge
- Flexibility to work in shifts (day/night/rotational)
- Willingness to work on weekends/public holidays (as per business needs).
- Customer-centric approach with problem-solving ability.
- Ability to handle pressure and extended shifts
- US Healthcare knowledge is preferred
- A.R callers (Added Advantage)
- US Insurance Eligibility & Benefit Verification knowledge (Added Advantage)
- Minimum 1 year of experience in any of the above criteria preferred
- Exposure in handling w/ US & UK customers

Benefits: ~~Good salary package with Statutory & Other Benefits

~~ 5 days of working (Sat & Sun fixed off)

** Odd-hour transportation till the nodal point will be provided by the company.

** **Should be comfortable in night shift**

**Location - Kolkata, Shillong, Vizag**

**Preferred Immediate joiners.**

Pay: ₹16,000.00 - ₹25,000.00 per month

**Benefits**:

- Provident Fund

Application Question(s):

- How many years of experience do you have handling International Calls / Customer?

Work Location: In person