Rta

year as RTAGreetings from Tikmi Technologies!! We are looking for RTA 6 month to 1 year as RTA **Salary**: ₹250,000.00 - ₹400,000.00 per year **Benefits**: - Provident Fund Schedule: - Rotational shift **Experience**: - total work: 1 year (preferred) Ability to Commute: - Bengaluru, Karnataka (required) Ability to Relocate: - Bengaluru,...

2+ years of experience in an English contact center environment - Previous experience as a Workforce management RTA - Excellent analytical and mathematical skills. - Excellent written and verbal communication skills are required to interface effectively with staff, managements, and various other internal and external customers Job summary Since 1995,...

DESCRIPTION Since 1995, Amazon has focused on being “the world’s most customer centric company.” Our customers are worldwide, and include not just consumers, but also our sellers. World-class retail brands and individual sellers increase their sales and reach new customers by leveraging the power of the Amazon e-commerce platform. Over 2 million...

Since 1995, Amazon has focused on being "the world's most customer centric company." Our customers are worldwide, and include not just consumers, but also our sellers. World-class retail brands and individual sellers increase their sales and reach new customers by leveraging the power of the Amazon e-commerce platform. Over 2 million sellers offer new, used,...

**Functional Responsibilities**: - Lead morning call performance review and upcoming outlook to maximize customer service responsiveness, preparation, and communications. - Provide real-time monitoring via tools (Aspect WFM, Avaya CMS ) and workforce management techniques - Own the scheduling functionality of the Workforce Management system including all...

Job DescriptionKey Responsibilities:- Workforce Management Reporting: Prepare and maintain MIS reports related to staffing, attendance, and productivity.- Real-Time Adherence (RTA): Monitor real-time adherence and provide insights to operations for corrective actions.- Data Analysis: Analyze trends in workforce metrics to support process improvement and...

MNC in Bangalore Hiring for WFM RTA Real Time Analyst CTC UPTO 5.8LPA based on Last CTC Require 2+ Years Experience in WFM RTA Shifts 24*7 Role and Key Responsibilities:  Analyze staffing/volume trends and operational performance dashboards.  Develop short, medium and long term staffing plans for assigned business in an accurate and timely...

MNC in Bangalore Hiring for WFM RTA Real Time Analyst CTC UPTO 5.8LPA based on Last CTC Require 2+ Years Experience in WFM RTA Shifts 24*7 Role and Key Responsibilities:  Analyze staffing/volume trends and operational performance dashboards.  Develop short, medium and long term staffing plans for assigned business in an accurate and timely...

Job description ROLE: RTA- Real Time Analyst RTA is responsible for managing and ensuring that the service level agreements for various programs are met. Main Responsibilities: Manage the call volume, daily attendance and program break schedules to ensure the correct number of agents at the right time. Assist with creation if metrics and targets for...

Job TitleExpert in Mainframe CICS System ManagementJob DescriptionYou will be responsible for installing and customizing mainframe CICS software. With 10+ years of experience, you will leverage your expertise to manage CICSplex and CICS Explorer, ensuring seamless system management.Key ResponsibilitiesCloning and sunsetting CICS regionsUnderstanding CICS...