Order Entry Executive

**Job Description**:

- Position Title

Order Entry - Executive

Function/Group

Finance Shared Services

Location

Powai

Shift Timing

11 am to 8 pm

Role Reports to

Associate Assistant Manager

Remote/Hybrid/in-Office

In office. Roles requires working on Saturdays

**ABOUT GENERAL MILLS**

**We make food the world loves: 100 brands. In 100 countries. Across six continents. **With iconic brands like Cheerios, Pillsbury, Betty Crocker, Nature Valley, and Häagen-Dazs, we’ve been serving up food the world loves for 155 years (and counting). Each of our brands has a unique story to tell.- How we make our food is as important as the food we make. Our values are baked into our legacy and continue to accelerate-
General Mills India Center (GIC) is our global capability center in Mumbai that works as an extension of our global organization delivering business value, service excellence and growth, while standing for good for our planet and people.-
- We advocate for advancing equity and inclusion to create more equitable workplaces and a better tomorrow.**JOB OVERVIEW**

**Function Overview**

The Finance organization partners across General Mills to provide financial expertise to guide and govern the company. We bring a distinctive skill set to help the company sustainably drive strong returns on investment, whether that’s brand investments, capital investments or resource investments. We hold ourselves accountable for the areas where we are uniquely positioned to drive results - what we call our Strategic Priorities - but we never lose sight of the fact that we only truly win when the company wins. The Finance function operates as a global team through the partnership of a series of enterprise-focused and business-embedded groups.

For more details about the Function please visit this Link

**Purpose of the role**

This position will be responsible for performing Order Management activities, ensuring compliance with General Mills accounting policies and will be responsible for flawless service delivery in a consistent and standardized manner for various locations. This position would support sales by booking POs in order management system within General Mills & will be responsible to report on Company backlog as well as act as a liaison between Sales, Supply chain & Accounting for resolution of any pending issues. Reporting to the Assistant Manager India Finance

**KEY ACCOUNTABILITIES**

85% of Time Operational Management- Process POs on the order management tool in a timely manner with high quality levels
- File copies of POs received on records
- Drive resolutions for pending orders & keep stake holders updated
- Monitor & ensure standard procedures are followed
- Review POs for completeness according to standard operating procedures & forward query for incomplete/incorrect POs before for further processing
- Effectively manage queries impacting processing of POs on timely manner & in a way that demonstrates values of integrity
- Work independently to ensure accurate & timely resolutions are provided for issues faced by Order Management team
- Assist with & coordinate the resolution of Purchase Order issues related to receiving and invoicing & escalate repeated instances of non-compliance
- Handle Order Management Service delivery & Reporting activities in a timely manner with accuracy
- Evaluate all weekly/Monthly/Annual metrics, analyse all continuous improvement & prepare reports for all requests.
- Calculate & compile order-related statistics, & prepare reports for management
- Report on key metrics, SLA’s & KPIs for Order Management process
- Review reports in a consistent & timely manner to identify issues.
- Share best practices & resolves PO-related issues
- Support business continuity to meet critical business objectives & Partnership work as a team to achieve individual & team goals
- Identify, initiate, & implement process improvement ideas. Leverage Continues Improvement tools or mindset to identify recurring issues & work towards Institutional Solution.
- Ensure clear process documentation is in place, utilized & updated in timely manner
- Demonstrate Subject Matter Expertise in Order Management process
- Support audit & control to ensure compliance with GMI requirements
- Develop strong relationships with business partners
- Actively participate in team or site events/initiatives
- Mentor/ coach new/ Jr. team members whenever required

15% of Time - Knowledge management & continuous improvement- Develop and maintain customer profiles and document customer-specific behaviour that requires non-standard handling.
- Drive Continuous improvement within process and deliver HMM

**MINIMUM QUALIFICATIONS**
- Education - Full time graduation from an accredited university (Mandatory
- Note: This is the minimum education criteria which cannot be altered)
- 1+ years of related experience required

**PREFERRED QUALIFICATIONS**
- Education - Finance & Accounts/ BMS/BBS
- 1-2 years of related experien