Customer Support Associate

2 weeks ago


Kolkata West Bengal, India AMF Synergy Vision Full time

_**Job Profile-**_**This is a Chat Blended Process - 100% Work from Office job.**

Customer support advisor will be responsible for customer service and handling online product delivery related enquires from the customer end. Provide and share information with customer by leveraging available tools and information. Via chat support/ message/ Call
- **Mandatory Criteria-**_
- Minimum HS pass and Freshers can apply
- Excellent verbal & Written communication skill in English & Hindi without major MTI
- Customer orientation
- Ready to work in 24/7 Shifts
- No planned leave for upcoming 3 months after joining
- 5 working days
- 10.30 hours shift per day 9.45 hours work including 45mins break
- **Interview Rounds-**_
- HR round - General check. - Video Call
- Should have a typing speed of 30WPM with 90% accuracy (5 Min)
- PMAPS Test
- Client Round (Voice & Mock Chat)
- Video Call
- **Payouts -**_
- Salary for Freshers - 174447 LPA, 12.7 K/Month(in-hand)
- Salary will start from day 1
- 100% fixed salary

Pay: ₹12,700.00 - ₹15,300.00 per month

Schedule:

- Rotational shift

**Education**:

- Higher Secondary(12th Pass) (required)

**Language**:

- English (required)

Shift availability:

- Night Shift (required)
- Overnight Shift (required)

Work Location: In person

**Speak with the employer**
+91 9330652410



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