Customer Support Associate

3 hours ago


Topsia Kolkata West Bengal, India Tutopia Pvt Ltd Full time

**Hiring: Customer Support Associate (Female) - Tutopia Learning App**

**Location**: Kolkata
**Company**: Tutopia Learning App
**Position**: Customer Support Associate
**Salary**: ₹20,000 - ₹25,000 (Based on interview performance)

**Job Type**: Full-Time
**Week Off**: Rotational

**Eligibility Criteria**:

- **Language**: Fluency in **Bengali** is mandatory
- **Education**: Master’s Degree (any discipline)

**Key Responsibilities**:

- Assist students and parents via phone/chat regarding the app
- Resolve customer queries effectively and empathetically
- Coordinate with internal teams for issue resolution
- Maintain records of customer interactions

**Why Join Us?**
- Work with a dynamic and growing EdTech company
- Opportunity to make a difference in students’ lives
- Supportive work culture

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

**Language**:

- English (required)
- Hindi (preferred)

Work Location: In person

**Speak with the employer**
+91 7363908296
Application Deadline: 19/07/2025
Expected Start Date: 18/07/2025



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