Telesales Representative

Position: Female Telecaller

No. of Vacancies: 8 Telecallers & 1 Team Leader

Location: Madiwala bangalore

Qualification: Minimum 10th Grade and Above

**Salary**: Competitive Fixed Salary + Attractive Incentives

Working Hours: 10am to 5pm

Job Summary:
We are looking for enthusiastic and motivated Female Telecallers to join our dynamic outbound sales team. As a Telecaller, you will play a key role in reaching out to prospective customers, introducing our products and services, and helping them make informed decisions. This role is ideal for individuals with good communication skills, a customer-centric approach, and a desire to grow in the field of sales.

Additionally, we are also hiring one Team Leader to oversee the telecalling team, guide them to success, and ensure that team goals are met efficiently.

Telecaller (Female)

Outbound Calling: Contact potential customers from provided leads and present our products/services effectively.

Lead Generation & Qualification: Engage with prospects, qualify leads, and schedule follow-up appointments.

Product Promotion: Understand the customer's needs and promote relevant products or services that meet their requirements.

Record Keeping: Maintain detailed records of customer interactions, leads, and feedback.

Customer Support: Provide excellent customer service by answering queries, addressing concerns, and offering solutions.

Achieve Sales Targets: Meet and exceed daily/weekly/monthly sales targets, ensuring high conversion rates.

Reporting: Provide regular updates on call results, customer feedback, and sales progress.

Team Leader

Team Management: Supervise, motivate, and guide a team of 8 telecallers, ensuring that team targets are met.

Performance Monitoring: Track individual and team performance, provide feedback, and offer support for continuous improvement.

Training & Development: Conduct regular training sessions to improve communication and sales skills for the team.

Problem Solving: Address and resolve any challenges faced by the team members to ensure smooth operations.

Reporting & Coordination: Communicate team progress and report on KPIs, sales, and issues to the management.

Quality Control: Ensure high-quality standards for customer interactions and lead management.

Skills & Qualifications:
For Telecaller (Female):
Communication Skills: Strong verbal communication skills with the ability to build rapport and communicate effectively.

Fluency: Must be fluent in [language(s) required for the role].

Customer-Oriented: A customer-first attitude with a focus on delivering quality service and solutions.

Basic Computer Knowledge: Familiarity with basic office software and CRM tools.

Education: Minimum 10th grade and above; higher qualifications will be an advantage.

For Team Leader:
Leadership Skills: Strong leadership qualities with the ability to motivate and guide a team.

Experience: Prior experience in telecalling or sales team management is a must.

Goal-Oriented: Proven track record of meeting or exceeding sales targets.

Excellent Communication: Strong verbal and written communication skills to effectively manage the team and clients.

Problem-Solving: Ability to handle challenges and find solutions to ensure smooth team operations.

What We Offer:
Fixed Salary: Competitive base salary to ensure financial stability.

Incentives: Attractive incentive structure based on performance, rewarding high achievers.

Career Growth: Opportunities for professional development, with the possibility of promotions to higher roles.

Supportive Environment: A positive work culture focused on learning, growth, and mutual respect.

Training & Development: Continuous training sessions to improve your skills and knowledge.

Recognition & Rewards: Performance-based incentives and recognition for top performers.

If you're a passionate and driven individual with excellent communication skills, we would love to have you on board

Join us and take the first step towards a rewarding career in sales and customer service

**Job Types**: Full-time, Fresher

Pay: ₹13,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Monday to Friday

Supplemental Pay:

- Commission pay
- Performance bonus
- Quarterly bonus

Work Location: In person