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Telesales Representative
2 weeks ago
We are looking for a well-spoken telesales representative to be responsible for soliciting sales and donations over the telephone. The telesales representative's responsibilities include contacting potential customers, reading from a prescribed script, focusing on customer needs to close sales, and documenting customer information, purchases, and reactions. A successful telesales representative has excellent communication skills as well as sales ability. You should be meticulous in keeping records, and able to handle all aspects of making a sale. Responsibilities: - Initiating sales with potential customers over the phone. - Asking questions to engage customers and keep the conversation going. - Listening to the customers' needs to generate repeat sales. - Gathering and documenting customer information, payment methods, purchases, and reactions to products. - Keeping up to date on all products and informing customers of new products. - Answering customers' questions on the products. - Meeting sales quotas. Telesales Representative Requirements: - Excellent communication skills. - Creative thinking skills. - The patience and ability to engage customers in conversation. - Good sales ability. - Working knowledge of relevant computer software. - Excellent interpersonal and problem solving skills. - The ability to handle rejection and stress in soliciting customers.
