
Telesales Representative
1 week ago
**Responsibilities and Duties**
- Contact potential or existing customers to inform them about a product or service using scripts
- Answer questions about products or the company
- Ask questions to understand customer requirements and close sales
- Direct prospects to the field sales team when needed
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Handle grievances to preserve the company’s reputation
- Go the “extra mile” to meet sales quota and facilitate future sales
- Keep records of calls and sales and note useful information
**Required Experience and Qualifications**
- Proven experience as telesales representative or other sales/customer service role
- Proven track record of successfully meeting sales quota preferably over the phone
- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
- Ability to learn about products and services and describe/explain them to prospects
- Excellent knowledge of English
- Excellent communication and interpersonal skills
- Cool-tempered and able to handle rejection
- Outstanding negotiation skills with the ability to resolve issues and address complaints
**Benefits**
- Incentives based on achievements
- Flexible work hours
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹180,000.00 - ₹300,000.00 per year
**Benefits**:
- Leave encashment
- Provident Fund
Schedule:
- Rotational shift
Supplemental pay types:
- Overtime pay
- Performance bonus
Ability to commute/relocate:
- Bengaluru - 560068, Karnataka: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (required)
- Telemarketing: 1 year (required)
**Language**:
- Hindi (required)
- English (required)
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