International Patient Counsellor

2 weeks ago

Kharghar Navi Mumbai Maharashtra, India IndiCure Health Tours Full time

As an **International Patient Counsellor**, your primary responsibility is to facilitate the seamless transition of potential international patients into valuable clients of our healthcare system. Here are the key duties and qualifications for this role:
**Duties and Responsibilities**:

- **Lead Conversion**:

- **Engage and understand**: Proactively engage with potential international patients, understand their specific healthcare needs and tailor communication accordingly.
- **Build Trust**: Establish trust and rapport with patients, addressing their concerns and providing accurate information about our services.
- **Navigating Processes**: Guide potential patients through administrative processes, including visa requirements, medical documentation, and appointment scheduling.
- **Relationship Building**:

- **Network**: Establish and maintain relationships with patients, gather feedback to improve services and address any issues promptly.

**Qualifications**:

- **Education**: Bachelor’s or master’s degree in any relevant healthcare field
- **Experience**:

- 2-3 years of prior experience in patient counselling, medical tourism, or international relations is preferred.
- Familiarity with healthcare systems, medical terminology, and cross-cultural communication.
- **Skills**:

- Excellent interpersonal skills and empathy.
- Strong organizational abilities.
- Proficiency in English language.
- Attention to detail and problem-solving skills.

**Note**:
This role requires sensitivity, adaptability, and a genuine commitment to providing exceptional patient care. If you thrive in a dynamic environment and enjoy connecting with people from diverse backgrounds, we encourage you to apply

Pay: ₹30,000.00 - ₹35,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

Work Location: In person

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