CRM with Gems Stone Knowledge

5 days ago


Pratap Nagar Jaipur Rajasthan, India Lunawat Gems Full time

**Key Responsibilities**:

- **Customer Relationship Management**: Build and maintain strong relationships with clients, understanding their needs and preferences in the gemstone market.
- **Data Analysis**: Analyze customer data to identify trends, preferences, and opportunities for engagement. Utilize CRM tools to track customer interactions and feedback.
- **Marketing Strategy**: Collaborate with the marketing team to develop targeted campaigns that resonate with **gemstone** customers, leveraging insights gained from CRM data.
- **Product Knowledge**: Stay informed about gemstones, including trends, pricing, and sourcing, to provide informed support and advice to customers.
- **Training and Support**: Educate sales and customer service teams on CRM best practices and gemstone knowledge to enhance overall customer experience.

**Qualifications**:

- Bachelor’s degree in Business, Marketing, Gemology, or a related field.
- 2+ years of experience in CRM management, preferably in the **gemstone sector**.
- Strong knowledge of gemstones, including characteristics, valuation, and market trends.
- Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite.
- Excellent communication and interpersonal skills.
- Analytical mindset with attention to detail.
- Ability to work collaboratively in a team environment.

Pay: ₹25,000.00 - ₹30,000.00 per month

Schedule:

- Day shift

**Experience**:

- gems stone: 2 years (preferred)

Work Location: In person

**Speak with the employer**
+91 9530066667



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