
CRM with Gems Stone Knowledge
5 days ago
**Key Responsibilities**:
- **Customer Relationship Management**: Build and maintain strong relationships with clients, understanding their needs and preferences in the gemstone market.
- **Data Analysis**: Analyze customer data to identify trends, preferences, and opportunities for engagement. Utilize CRM tools to track customer interactions and feedback.
- **Marketing Strategy**: Collaborate with the marketing team to develop targeted campaigns that resonate with **gemstone** customers, leveraging insights gained from CRM data.
- **Product Knowledge**: Stay informed about gemstones, including trends, pricing, and sourcing, to provide informed support and advice to customers.
- **Training and Support**: Educate sales and customer service teams on CRM best practices and gemstone knowledge to enhance overall customer experience.
**Qualifications**:
- Bachelor’s degree in Business, Marketing, Gemology, or a related field.
- 2+ years of experience in CRM management, preferably in the **gemstone sector**.
- Strong knowledge of gemstones, including characteristics, valuation, and market trends.
- Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite.
- Excellent communication and interpersonal skills.
- Analytical mindset with attention to detail.
- Ability to work collaboratively in a team environment.
Pay: ₹25,000.00 - ₹30,000.00 per month
Schedule:
- Day shift
**Experience**:
- gems stone: 2 years (preferred)
Work Location: In person
**Speak with the employer**
+91 9530066667
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