Opd Assistant Front Office

2 days ago


Vashi Navi Mumbai Maharashtra, India Fortis Hiranandani Hospital Full time

To greet visitors and patients, determine their needs and guide them accordingly.
- To answer queries and to provide information directly to the person or on the telephone. For e.g. Explaining rates, charges, services, discounts (if any) and hospital policy regarding payment of bills (when needed), availability of doctors, may inform the patient’s relatives when the patient is placed on the critical list.
- To make future appointments for patients.
- To maintain and prepare files, records and reports.
- Maintain data as per the hospital parameters.
- Handle grievances & to collect feedbacks.
- To arrange for escorting patient to OPD.
- Billing of the OPD visits and investigations.
- To focus on conversions.
- Handling telephonic queries & book appointments via call center.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Evening shift
- Rotational shift

Work Location: In person


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