Front Office Executive

14 hours ago

Baner Pune Maharashtra, India Manki Job Consultancy Pvt. Ltd Full time

Roles and Responsibilities
- Providing the information about the OPD & hospital services on phone & in personal.
- Attending Incoming & Outgoing calls with proper etiquettes and maintaining records for them and
- Greeting and assisting patients at Fertility centre
- Scheduling the appointments for services & consultation
- Registration of the patients
- OPD billing for service voucher, consultation voucher & procedure voucher's
- Collection of the payment
- Handling grievances related to billing.
- Cancellations & Rescheduling of appointments for consultation & services
- Giving the information to the patient about the pre-investigation steps to be followed e.g. drink water, empty stomach, overnight fasting etc.
- Informing the patient about the time of report delivery & Location to collect the report
- Maintaining the record of vouchers, registration forms and other documents.
- Co-ordinating with various departments.ie: Nursing Staff, Housekeeping, F & B, Customer care, Maintenance, Admission & Billing, PCA, Pharmacy for smooth flow for the movement of Patient & their relatives
- Keeping track for major Complaints which are not resolved by C.C.E.
- Personalized Healthcare Services to OPD Patients
- Handling Front Desk
- Taking care of all arrangement for office events and conferences / meetings
- Minimum 1 year of hospital Reception experience
- Preferred who can join immediately

**Salary**: ₹20,000.00 - ₹30,000.00 per month

**Salary**: ₹8,086.00 - ₹26,938.53 per month

Schedule:

- Morning shift

Ability to commute/relocate:

- Baner, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91 7756996712

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