Customer Service Assistant

5 days ago

Lucknow, India JOBS IN CITY Full time

**Handle customer complaints, provide appropriate solutions and alternatives within the time limits**; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers.

**Job Types**: Full-time, Part-time, Permanent, Fresher, Internship

**Salary**: ₹8,086.00 - ₹29,064.29 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Morning shift
- Rotational shift

Supplemental pay types:

- Overtime pay
- Performance bonus
- Quarterly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Ability to Commute:

- Lucknow, Uttar Pradesh (required)

Ability to Relocate:

- Lucknow, Uttar Pradesh: Relocate before starting work (required)

Work Location: In person

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