Customer Care Executive

3 days ago

Patliputra Colony Patna Bihar, India RailMitra Full time

**Job Summary**:
**Responsibilities**:

- Listen attentively to customer concerns, identify the root cause of the issue, and provide solutions or escalate complex problems.
- Maintain a professional and a polite attitude or behavior in all customer interactions.
- Help with product information, find a solution to service related issues, and help customers in navigating our systems.
- Document all customer interactions and details accurately in our CRM system.
- Collaborate with other teams to resolve customer issues and address service related concerns.
- Follow up with customers to ensure their inquiries or issues are resolved to their satisfaction.
- Take a chance to improve the customer experience and give response to management.
- Stay updated about product knowledge, company policies, and up to date about industry trends.

**Requirements**:

- High school diploma or equivalent; a degree in a relevant field is desirable.
- Previous experience in customer service or call center roles is important.
- Excellent verbal and written communication skills.
- Strong problem solving skills and the ability to think quickly.
- Empathetic and patient attitude, particularly in challenging customer interactions.
- Proficient computer skills, including experience with CRM systems.
- Ability to work in a fast paced environment and manage multiple customer inquiries.
- Flexibility to work in shifts, as well as evenings, weekends, and holidays.

If you are passionate about delivering exceptional customer service, have excellent communication skills, and thrive in a customer focused environment, we do love to have you join us as a Customer Care Executive.

**Job Types**: Full-time, Part-time, Permanent, Fresher

Pay: ₹6,000.00 - ₹10,000.00 per month

**Benefits**:

- Flexible schedule

Schedule:

- Day shift
- Evening shift
- Morning shift
- Rotational shift

Supplemental pay types:

- Overtime pay

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

**Speak with the employer**
+91 9264104666

  • Customer Care Executive

    5 days ago

    Patna, Bihar, India Travellia solutions private limited Full time

    Job Title: Customer Care Executive Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a **Responsibilities**: Listen attentively to customer concerns, identify the root cause of the issue, and provide appropriate solutions or escalate complex problems to higher-level support teams. Maintain a professional and...

  • Customer Care Executive

    1 week ago

    Patna, Bihar, India Travellia solutions private limited Full time

    Job Title: Customer Care Executive Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a **Responsibilities**: Listen attentively to customer concerns, identify the root cause of the issue, and provide appropriate solutions or escalate complex problems to higher-level support teams. Maintain a professional and...

  • Customer Care Executive

    2 weeks ago

    Kadamkuan, Patna, Bihar, India Adhivaha Private limited Full time

    **Job Title: Customer Care Executive** **Company**:Life Line Safety & Security** **Location**:Kadamkuan, Patna, Bihar** **Salary: Rs. 12,000 per month + Incentives** **About Company**:Life Line Safety & Security Company is a leading provider of comprehensive safety and security solutions. With a commitment to excellence and innovation, we specialize in...

  • Customer Care Executive

    1 week ago

    Boring Road, Patna, Bihar, India Zee Interior Full time ₹ 1,44,000 - ₹ 2,16,000 per year

    Full job descriptionCustomer Care Executive-Female Only (Do NOT APPLY-Age Above 40 & Outside Chennai Candidates)Responsibilities:Manage appointment for clientsFollow enquires to fix appointmentsMaintain records and reportingEducational Qualification & Experience required:Must have Bachelor degreeShould have minimum 1 year experience in customer handlingWe...

  • Customer Care Executive

    1 week ago

    Patna, India Amiure International Pvt Ltd.(Rail Recipe) Authorised Partner of IRCTC Full time

    **JOB DESCRIPTION OF CUSTOMER CARE EXECUTIVE**: **Amiure International Pvt Ltd is a web designing company that deals with rail recipe all across the networks in India and is an authorised partner with IRCTC.** **Roles and Responsibilities of customer care executive**: - Interact with vendors and restaurant partners - Identify and assess customers’ needs...

  • Customer Care Executive

    20 hours ago

    Patna, India AMIURE INTERNATIONAL PVT LTD Full time

    **JOB DESCRIPTION OF CUSTOMER CARE EXECUTIVE**: **Amiure International Pvt Ltd is a web designing company that deals with rail recipe all across the networks in India and is an authorised partner with IRCTC.** **Roles and Responsibilities of customer care executive**: - Interact with vendors and restaurant partners - Identify and assess customers’ needs...

  • Customer Care Executive

    6 days ago

    Rajendra Nagar, Patna, Bihar, India Travellia solutions private limited Full time ₹ 1,20,000 - ₹ 1,50,000 per year

    Job Title: Customer Care Executive(Part-Time)Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as aCustomer Care Executive. As a Customer Care Executive, you will be responsible for delivering exceptional customer service and ensuring customer satisfaction. You will serve as the primary point of contact for our...

  • Customer Care Executive

    3 days ago

    Patna, India Amiure International Pvt Ltd.(Rail Recipe) Authorised Partner of IRCTC Full time

    **JOB DESCRIPTION OF CUSTOMER CARE EXECUTIVE**: **Amiure International Pvt Ltd is a web designing company that deals with rail recipe all across the networks in India and is an authorised partner with IRCTC.** **Roles and Responsibilities of customer care executive**: - Interact with vendors and restaurant partners - Identify and assess customers’ needs...

  • Customer Care Executive

    2 weeks ago

    Fraser Road Area, Patna, Bihar, India Amiure International Pvt Ltd.(Rail Recipe) Authorised Partner of IRCTC Full time

    **JOB DESCRIPTION OF CUSTOMER CARE EXECUTIVE**: **Amiure International Pvt Ltd is a web designing company that deals with rail recipe all across the networks in India and is an authorised partner with IRCTC.** FRESHER Considered(Both males and females) Shift - Morning(7am to 4pm) for girls Evening - 1.30pm to 10.30pm for boys **Roles and Responsibilities...

  • Customer Care Executive

    3 days ago

    Fraser Road Area, Patna, Bihar, India AMAZON INFOSOLUTION PVT LTD Full time

    **JOB DESCRIPTION OF CUSTOMER CARE EXECUTIVE**: **Amiure International Pvt Ltd is a web designing company that deals with rail recipe all across the networks in India and is an authorised partner with IRCTC.** Minimum Qualification - FRESHER Considered(Both males and females) Salary - 8k to 12k Evening - 1.30pm to 10.30pm for boys **Roles and...