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Customer Care Executive

2 weeks ago

Patna, India AMIURE INTERNATIONAL PVT LTD Full time

**JOB DESCRIPTION OF CUSTOMER CARE EXECUTIVE**:
**Amiure International Pvt Ltd is a web designing company that deals with rail recipe all across the networks in India and is an authorised partner with IRCTC.**

**Roles and Responsibilities of customer care executive**
- Interact with vendors and restaurant partners
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies

Pay: ₹8,000.00 - ₹10,000.00 per month

Schedule:

- Evening shift
- Morning shift

**Speak with the employer**
+91 8051500067