Administrative Officer

1 day ago

Nagercoil, India Panacorp Software Solutions Pvt Ltd Full time

We are looking for an organized and proactive Branch Admin Manager to ensure smooth operations at our branch. This role includes supporting the sales team, managing customer information, and keeping the office running efficiently. You’ll help our branch meet its sales goals, maintain strong customer relationships, and oversee the administrative tasks that keep everything on track.

**Key Responsibilities**:
**Office Management**:
Keep the office running smoothly by managing supplies, coordinating maintenance, and ensuring a clean, well-organized space.

Make sure branch policies are followed for efficient day-to-day operations.

**Sales Support**:
Help the sales team by scheduling client meetings, preparing documents, and organizing sales data.

Track sales targets and provide the team with information to help them reach their goals.

**Customer Relationship Management (CRM)**:
Keep the CRM system updated with accurate customer information and sales records.

Provide reports and insights from CRM data to help understand customer needs and track branch performance.

**Customer Service**:
Ensure customers receive prompt, friendly service by coordinating with the sales and service teams.

Address customer feedback and work to improve service quality.

**Team Coordination**:
Supervise the administrative team, providing guidance and support.

Organize staff schedules, performance reviews, and training as needed.

**Skills and Qualifications**:
**Education**: Bachelor’s degree in Engineering, Business, Management, or related field.

**Experience**: 5 + years in administration, sales support, or customer service, with some team supervision experience.

**Communication**: Strong communication skills to work well with clients, staff, and management.

**Organization**: Ability to multitask and keep the branch organized and efficient.

**Job Types**: Full-time, Fresher

Pay: Up to ₹30,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Morning shift

Supplemental Pay:

- Performance bonus
- Quarterly bonus
- Yearly bonus

Work Location: In person

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