Smb Sales

The Small and Medium Business (SMB) segment and Scale accounts at Microsoft is at the leading edge of our transformation. It is a tremendous growth engine for the company, driven by exponential growth in cloud as well as continued momentum in the traditional on-premises business. Dedicated to bringing the Microsoft cloud to every SMB and Scale accounts worldwide to help them achieve more, this high performing segment delivers compelling Microsoft cloud solutions to millions of customers globally, growing revenue and market share while delivering a high level of customer and partner satisfaction.

The SMB Seller is at the center of our transformation, where the focus is on innovating our go to market capability and capacity to best serve SMB and Scale customers. This requires continuous innovation and evolution of our sales engagement strategy, while remaining centered on the customer.

As the SMB Seller, you will be the
**Business Applications** business owner of Microsoft’s SMB and Scale business and the customer advocate across the organization. To be successful, you must have deep understanding of the local market, customer acquisition engines and upsell/cross-sell motions across services/products and the respective routes to market. You will lead a v-team of key business partners from the partner, products and services, marketing, and operations teams, driving alignment on the SMB and Scale strategy through the development of a holistic business plan, and ensure always on execution with the right level of investments to address customer needs and accelerate their digital transformation.

**Responsibilities**:
Planning - Builds connected execution plans across sales engines, defines plan priorities and key performance indicators (KPIs), and provides coaching and guidance on plan details for small and medium business (SMB) stakeholders. Defines rhythm of business (ROB), and a governance model for evaluating progress on plan execution, identifying gaps in plan execution, and taking corrective action as needed.- SMB Management - Manage SMB segment revenue growth and net new customer adds on cloud-based solutions offerings within local markets. Prioritize go-to-market offerings and ensure channel partner recapture of expiring legacy end-customers to move their business to the cloud. Develop strategies for securing cloud customers through cloud solution provider (CSP) expansion within the local SMB market. Share SMB customer insights and recommendations to shape programs that drive cloud customer acquisition.- Collaboration - Facilitates collaboration across the business (e.g., Finance, Business Group Leaderships, Marketing, Global Partner Solutions) to identify needs for additional capacity or capabilities, coordinate efforts to build upon them as needed, and identify potential partners to help achieve revenue, customer acquisition and consumption targets and drive business transformation.- Deal execution - Where appropriate, supports realization of deals that are complex, represent significant market share, and/or penetrate competitor's market share by working directly with and through local partners.- Customer/Partner Satisfaction - Ensure continuity in the execution of customer or partner programs and maintains an awareness of customer satisfaction and changes in business practices that may impact customer-partner engagement and suggest amendment to improve satisfaction.

**Qualifications**:
Bachelor's Degree in Business Administration, Sales, Marketing, Economics, Engineering, Computer Science or related field AND 8+ years relevant Sales or Marketing experience with relevant Information Technology products and/or services- OR equivalent experience.

Professional- Strategic thinking & execution. Ability to develop sales and business strategy options, while also being able to successfully execute complex opportunities.- Collaboration. Experienced in orchestrating and leading virtual teams to develop and drive sales through various engines.- Enterprise and/or Channel Sales. 4+ years’ experience selling business to business IT solutions and meeting revenue targets.-
- Growth Mindset. Ability to overcome and work around problems that are inevitable in rapidly growing businesses - positive approach to problem solving, learning, and development.- Purposeful Planner & Executor - Delivers business impact with intentional planning, driving clarity to the team with consistent coaching rhythms, removing blockers and ensuring quarterly business budget goals are met.

Technical- Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.