Customer Support Executive

1 week ago


Hyderabad Telangana, India Deepija Telecom Pvt. Ltd Full time

**Job Responsibilities:

- **
- Answer incoming calls and respond to customer queries in a timely and courteous manner.
- Make outbound calls to customers for feedback, verification.
- Resolve customer issues efficiently, escalating complex problems to the appropriate department when needed.
- Maintain accurate records of customer interactions using CRM tools.
- Meet individual and team performance targets such as call handling time, customer satisfaction scores, and quality benchmarks.
- Stay up-to-date with company products, services, and policies.
- Adhere to call center scripts, compliance standards, and internal guidelines.

**Preference:

- Male/Female(Tamil and Malayalam)**

**Qualification:

- Any Graduate**

**Skill:

- Strong phone and verbal communication skills**

**Experience:

- 1 Year**

**Salary:

- 15000 - 18,000(PM)**

**Location:

- Hydrabad**

**Contact:

- 62654 61898**

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹18,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Morning shift

Work Location: In person

**Speak with the employer**
+91 6265461898



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