Front Office

5 days ago

Bengaluru Karnataka, India Maharaja Agrasen Hospital Full time

**Job Summary**:
The Front Office Executive serves as the first point of contact for patients and visitors entering the hospital. This role involves handling inquiries, registering patients, scheduling appointments, guiding visitors, and coordinating front-desk operations in a professional and courteous manner.

**Key Responsibilities**:
**Reception & Patient Handling**:

- Greet patients and visitors warmly and professionally.
- Register patients for OPD, IPD, emergency, or diagnostic services.
- Guide patients through the registration, billing, and consultation process.
- Provide information about hospital services, doctors, timings, and procedures.

**Appointments & Scheduling**:

- Schedule, reschedule, and confirm appointments with doctors and departments.
- Maintain and update appointment records in the hospital management system (HMS).
- Coordinate with doctors and departments to manage patient flow.

**Billing & Documentation**:

- Generate consultation slips, bills, and receipts as required.
- Collect payments and maintain cash/card transaction records (if assigned).
- Ensure accuracy of patient details and documentation.

**Administrative Support**:

- Handle incoming phone calls and route them to the appropriate departments.
- Maintain cleanliness and organization of the front office area.

**Customer Service**:

- Address patient complaints or concerns courteously and escalate when necessary.
- Maintain confidentiality of patient information at all times.
- Ensure high standards of service and patient satisfaction.

**Qualifications**:

- Any degree with training in hospitality, healthcare administration, or front office management.
- Prior experience in hospital or clinic front desk/reception preferred.
- Basic computer knowledge and experience with Hospital Management System (HMS) or similar software.

**Key Skills and Attributes**:

- Excellent communication and interpersonal skills.
- Pleasant personality and professional appearance.
- Customer service orientation and problem-solving attitude.
- Good organizational and multitasking abilities.
- Ability to work in a fast-paced, high-pressure environment.

**Benefits**:

- Provident Fund

Work Location: In person

  • front office executive

    1 week ago

    Bengaluru, Karnataka, India Novel Office Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    DESCRIPTION:Responsible for handling front office and administration duties.Handling calls and directing the calls to concerned person / extension.Greeting and welcoming guests/clients and providing them with a positive first impression of the organization.Handling courier / order dispatches, entry of inward mails & disbursing to concerned department /...

  • Front Office Executive

    3 days ago

    Bengaluru, Karnataka, India svenska hotels Full time

    **Job Summary** **Front office** executives may be called upon to perform routine clerical and administrative **jobs**, such as sorting mail, filing, entering data, and signing for packages. At places such as **hotels**, **front office** execs may total bills for guests and process payment by running a credit card or verifying a check. Please come for walk...

  • Front Office

    1 week ago

    Bengaluru, Karnataka, India Bilimoria Mehta and Co Chartered Accountants Full time

    **Job Title**: Front Office & Office Administrator **Location**: Jayanagar, Bangalore **Employment Type**: Full-time **About the Role**: **Key Responsibilities**: - Front Office Management - Greet and receive clients, visitors, and vendors in a professional manner. - Office Administration - Manage procurement of office supplies, stationery, and other...

  • Front Office Executive

    5 days ago

    Bengaluru, Karnataka, India Olive By Embassy Full time

    Position: Front Desk Executive / Guest Relations Executive (Virtual GRE) **Job description**: 1. Ensure great customer experience. 2.Handle customer complaints. 4. Verifies that accurate room status information is maintained and properly communicated. 5. Front Desk Executive / Guest Relation Executive would generate a report daily for each property. 6....

  • Gsa- Front Office

    5 days ago

    Bengaluru, Karnataka, India The Fern Hotels Full time

    **Job Title**: Guest Service Associate (Front Office) **Department**: Front Office **Reports To**: Front Office Manager **Job Summary**: The Guest Service Associate (Front Office) is responsible for delivering a warm welcome to guests, handling check-in and check-out procedures, managing guest inquiries, and ensuring a smooth stay experience. This role...

  • Front Office Receptionist

    1 week ago

    Bengaluru, Karnataka, India AV International Full time

    **Job Title**: Front Office Receptionist **Location**: Rajajinagar, Bangalore **Experience**: 0 -3 years (Freshers with good communication skills may also apply) **Employment Type**: Full-Time **Job Summary**: **Key Responsibilities**: - Greet and welcome visitors and direct them appropriately - Answer, screen, and forward incoming phone calls - Handle...

  • Front Office Receptionist

    3 days ago

    Bengaluru, Karnataka, India Olive Living Full time

    Training and supporting office staff - Schedule shifts for hotel staff - Ensure great customer experience - Handle customer complaints - Conducting performance reviews with the front desk staff. - Generating reports and feedback for presentation to the general manager. - Verifies that accurate room status information is maintained and properly...

  • Front Office Associate

    5 days ago

    Bengaluru, Karnataka, India Bloom Hotel Group Full time

    Organize and assign duties and tasks to front office team members. - Reporting to management and performing administrative duties. - Answering telephone calls, as well as screening and forwarding calls. - Scheduling and confirming appointments, meetings, and events. - Welcoming and assisting visitors in a friendly and professional manner. - Handling basic...

  • Front Office Executive

    1 week ago

    Bengaluru, Karnataka, India Ovum Hospital Full time

    Required Front Office Executive for Ovum Hospital, Kothanur, Bangalore. Qualification: Any degree Experience: more than 2 years in hospital field as a Front Office Executive/GRE. Pay: ₹20,000.00 - ₹25,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Rotational shift **Education**: - Bachelor's (preferred) Work...

  • Front Office Executive

    1 week ago

    Bengaluru, Karnataka, India ITC Fortune Park JP Celestial Full time

    Job Title: Front Office Executive Department: Front Office Reports to: Front Office Manager Job Summary: To ensure a warm and welcoming experience for our guests, while efficiently managing front desk operations, handling guest requests, and maintaining high levels of customer satisfaction. Key Responsibilities: 1. Guest Check-in/Check-out: Handle guest...