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Customer Service Representative

2 weeks ago

Noida Sector Noida Uttar Pradesh, India VictaMan Full time

Contacting current and potential clients to inform them regarding the product and service.
- Answering all queries and questions regarding the company and product.
- Understanding customers’ requirements by asking questions and closing the deal.
- Keeping the customer database maintained and updated.
- Taking and processing orders accurately.
- Preserve the company’s reputation by handling grievances.
- Facilitating companies’ sales by going the extra mile and meeting a sales quota.
- Keeping a record of all the sales calls and notes of useful information.
- Proven track record of successfully achieving the sales quota.
- Knowledge of computer programs like CRM and telephone systems.
- Excellent interpersonal and communication skills.
- Excellent negotiation skills and the ability to resolve issues.

Pay: ₹15,000.00 - ₹18,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Education**:

- Bachelor's (required)

**Language**:

- English (required)
- Hindi (required)

Work Location: In person