Customer Service Representative

20 hours ago

Noida Sector Noida Uttar Pradesh, India Gamemano Pvt .LTD Full time

**Job description**

Job Title: Customer Service Executive

Job Location: Noida Sector 62

Job Summary:
Our company is seeking a highly motivated and enthusiastic Customer Service

Job Responsibilities:
2 Identify and assess customers' needs to achieve satisfaction and provide appropriate solutions and alternatives.

3 Keep accurate records of customer interactions and transactions.

4 Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

5 Build sustainable relationships and trust with customers through open and interactive communication.

6 Provide feedback on the efficiency of the customer service process and identify areas for improvement.

7 Participate in training sessions to improve knowledge of products and services offered by the company.

Qualifications:
1 Proven customer support experience or experience as a customer service representative.

2 Excellent communication skills, both verbal and written in English.

3 Strong phone contact handling skills and active listening.

4 Ability to multitask, prioritize and manage time effectively.

5 Ability to work well in a team environment.

6 Bachelor's Degree.

Age Limit
- Max 27 years.

If you are passionate about providing exceptional customer service and are looking to join a dynamic team, please submit your resume.

Pay: ₹180,000.00 - ₹300,000.00 per year

**Benefits**:

- Paid sick time
- Paid time off

Schedule:

- Night shift

Supplemental pay types:

- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Paid sick time
- Paid time off

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- Rotational shift
- US shift
- Weekend availability

Supplemental pay types:

- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Paid sick time
- Paid time off

Schedule:

- Day shift
- Evening shift
- Morning shift
- Night shift
- Rotational shift
- US shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

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