Patient Care Coordinator

13 hours ago

Delhi, India Acme Services Full time

**WORK FROM OFFICE**

**The below Responsibilities are to be managed**
- Daily coordination with consultant / clinic head basis of the treatment advised by them over the phone
- Helps patient to understand the value of treatment (Convincing patient to commit to treatment)
- Explain the tariff of the respective procedures/investigations to patients in detail.
- Maintain counselor reports daily (Advice, Conversion and Patient-wise data).
- Coordinating with finance department (Invoices, Getting Discount Approval, Billing).
- Establishing a tone of empathy that helps to resolve any patient complaints or conflicts.
- Follow up with patients at all stages.
- Doctor for life - Responsible for long term relationship management with the patient.

**Competency**:

- Communication Skills
- Empathy
- Convincing Skills
- Multi-tasking
- Ownership/Accountability

**Qualifications & Skills**:

- Any HSC/Graduate
- Must know Microsoft Excel
- Must be able to work under stress
- Software Efficiency

Let me know if any queries.

**Salary**: ₹12,189.72 - ₹27,853.78 per month

Schedule:

- Morning shift

Ability to commute/relocate:

- Kurla (W), Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91 9372468785

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