Front Office Executive

4 days ago

Gurugram Haryana, India Docthub Health Tech Private Limited Full time

**Description**

**About the role**

Key Responsibilities:

- Greet and welcome clients/residents, visitors, and guests in a friendly and professional manner.
- Register and assist clients/residents in completing necessary forms and documentation for admission, discharge, and appointments.
- Handle incoming and outgoing calls in a timely and professional manner, directing calls to the appropriate department or individual.
- Schedule appointments for clients and maintain an organized and efficient appointment system.
- Provide accurate information about the hospital services, facilities, and procedures to clients/residents and visitors.
- Maintain a clean and organized reception area, ensuring a professional and welcoming ambiance.
- Coordinate with various departments to ensure a smooth flow of information and efficient resolution of client’s/resident’s queries and concerns.
- Handle billing and invoicing processes accurately, ensuring that all transactions are recorded and documented properly.
- Assist in the coordination of administrative tasks such as managing and distributing mail, maintaining records, and managing office supplies.
- Collaborate with the nursing and administrative staff to ensure a seamless client/resident experience and effective workflow.
- This role requires night shift work as well.

Category

**Receptionist / Front Office**

Preferred Education

**Bachelor Degree**

Key Skills

**Analytical Skills, Good communication skills ,MS Office, Problem-solving**

**Benefits**:

- **Medical Insurance, Provident Fund**

**Salary**: Up to ₹367,024.92 per year

**Education**:

- Bachelor's (preferred)

**Experience**:

- 6 Month (Front Office Executive): 5 years (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Ability to Commute:

- Gurugram, Haryana (required)

Ability to Relocate:

- Gurugram, Haryana: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**

+91 9265390357

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