Front Office Executive

JLL supports the Whole You, personally and professionally.

Front Office Executive
Integrated Facilities Management - Corporate Solutions (Gurgaon, India)

A front office executive plays a crucial role in the administrative staff. They are often the first point of contact in an office and provide essential support to the entire organization. Here are some key aspects of their job:
**What Job Involves**:
**Welcome Customers**:
Front office executives greet everyone who enters the establishment, creating a positive interaction that reflects well on the employer.

**Provide Service**:
Known for their helpfulness and knowledge of the facility, front office executives’ direct people where to go.
For instance, in a hotel, they might check guests into the computer system, explain room details and amenities, answer questions about food service or local transportation, and assist with luggage.
Closely working with all EA’s for visitor management

**Answer Phones**:
Front office executives handle incoming calls, providing basic information such as hours of operation or directions.
They also direct other inquiries to the appropriate staff member.

**Help with Security**:
Positioned where people arrive and leave, front office executives act as the “eyes and ears” of the facility.
They monitor who is coming and going and report anything suspicious.

**General Office Upkeep**:
Front office executives may perform routine clerical and administrative tasks, such as sorting mail, filing, data entry, and package handling.
Coordinate with vendors for delivery like flower vendor/Stationery vendor
Making a visit every hour on the reception floor to check the meeting room upkeep/cleanliness post every meeting.
Feedback Surveys
Sharing feedback survey forms to the host & maintain the data as desired.
Reports
Maintaining stationery trackers, issuance/Consumption & Requisition.
Daily event tracker
Visitor management & tracker
New Hire Orientation setup’s coordination & tracker

Mail Room Operations (Need Base)

Requisition and inventory of Stationery and Medicines
Overseeing mail room operations like printing, shredding and courier services
Responsible for monthly servicing of shredder machines
Maintaining monthly consumption records for Stationary Processing of courier services bills by the 5th of each month post verifying the cost bifurcation sheet

Mastery in the field
You should have earned an experience of more than 2 years in Front office. This profile will be working in shifts, shift timings : 6:30 am till 3:30 am/ 2pm to 11 pm) on rotational basis. Drop from office will be given in case working in 2pm shift. This profile will be required to work 6 days in a week. We’ll also expect you to work as a part of a diverse team in both leadership and individual contributor expertise.

**What we can do for you**:
At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.