
Billing Supervisor
2 days ago
Fueling Brains is a growing, vibrant organization poised to change the narrative of education. We are committed to transforming early childhood education through a **holistic, whole-brain approach** that nurtures young children into well-rounded, well-regulated, and joyful adults. By integrating **educational science, technology, and childcare expertise**, we aim to **unveil each child's infinite potential**.
**Role Overview**:
We are seeking an **experienced and detail-oriented Billing Lead** to oversee and manage our billing processes with **3 to 5 years of North American billing experience**. The **Billing Lead** will be responsible for **leading the billing team, ensuring the accuracy of enrollments and financial transactions, and driving process improvements**. This role requires **strong analytical skills, leadership abilities, and excellent communication to collaborate with internal teams, government agencies, and parents**.
This position is **based in Chennai** and follows **primarily MST hours with 20% overlapping in IST**.
**Key Responsibilities**:
- ** Billing Operations Management**: Oversee the **end-to-end billing process**, ensuring timely and accurate invoicing for enrollments and services.
- ** Team Leadership**: Lead and mentor the **billing team**, providing training, support, and performance oversight.
- ** Enrollment & Account Oversight**: Validate new enrollments, ensuring proper documentation, compliance, and billing alignment.
- ** Discrepancy Resolution**: Identify, investigate, and resolve billing discrepancies by collaborating with **finance, customer support, and external agencies**.
- ** Stakeholder Communication**: Act as a key liaison between **internal departments, government agencies, districts, and parents** to ensure clarity and efficiency in billing operations.
- ** Financial Reporting & Compliance**: Generate and analyze **billing reports, reconciliation summaries, and audit records**, ensuring compliance with **financial policies and regulations**.
- ** Process Improvement**: Continuously refine **billing procedures and workflows** to enhance accuracy, efficiency, and system integration.
**Requirements**:
- ** Education**: Bachelor’s degree in **Finance, Accounting, Business Administration, or a related field**.
- ** Experience**:3 to 5 years of international experience** in **billing, accounts, or finance**, with at least **1 year in a leadership role**.
- ** Skills**:
- Strong understanding of **billing processes, financial transactions, and reconciliation**.
- Expertise in **Microsoft Excel** and experience with **billing/accounting software**.
- ** Excellent verbal and written English communication skills** for effective coordination with stakeholders.
- Strong **analytical and problem-solving abilities** to resolve billing discrepancies and drive efficiency.
- Ability to work in a **multi-entity organization** and manage high volumes of data.
- ** Availability**: Willingness to work **primarily in MST hours**, with flexibility for IST when required.
**What We Offer**:
- ** Competitive compensation package** aligned with experience and expertise.
- ** Career growth opportunities** in a dynamic and collaborative work environment.
- ** Supportive team culture** focused on precision, innovation, and continuous improvement.
At Fueling Brains, we embrace **diversity and inclusion** and encourage applicants from all backgrounds to join us in **shaping the future of education**.
**Join us and be a part of a team that is revolutionizing early childhood education
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