Billing Supervisor

2 weeks ago

Chennai Tamil Nadu, India Fueling Brains Academy Full time

Fueling Brains is a growing, vibrant organization poised to change the narrative of education. We are committed to transforming early childhood education through a holistic, whole-brain approach that nurtures young children into well-rounded, well-regulated, and joyful adults. By integrating educational science, technology, and childcare expertise, we aim to unveil each child's infinite potential.

**Role Overview**:
We are seeking an experienced and detail-oriented Billing Lead to oversee and manage our billing processes with 3 to 5 years of North American billing experience. The Billing Lead will be responsible for leading the billing team, ensuring the accuracy of enrollments and financial transactions, and driving process improvements. This role requires strong analytical skills, leadership abilities, and excellent communication to collaborate with internal teams, government agencies, and parents.

This position is based in Chennai and follows primarily MST hours with 20% overlapping in IST.

**Key Responsibilities**:

- Billing Operations Management: Oversee the end-to-end billing process, ensuring timely and accurate invoicing for enrollments and services.
- Team Leadership: Lead and mentor the billing team, providing training, support, and performance oversight.
- Enrollment & Account Oversight: Validate new enrollments, ensuring proper documentation, compliance, and billing alignment.
- Discrepancy Resolution: Identify, investigate, and resolve billing discrepancies by collaborating with finance, customer support, and external agencies.
- Stakeholder Communication: Act as a key liaison between internal departments, government agencies, districts, and parents to ensure clarity and efficiency in billing operations.
- Financial Reporting & Compliance: Generate and analyze billing reports, reconciliation summaries, and audit records, ensuring compliance with financial policies and regulations.
- Process Improvement: Continuously refine billing procedures and workflows to enhance accuracy, efficiency, and system integration.

**Requirements**:

- Education: Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
- Experience: 3 to 5 years of international experience in billing, accounts, or finance, with at least 1 year in a leadership role.
- Skills:

- Strong understanding of billing processes, financial transactions, and reconciliation.
- Expertise in Microsoft Excel and experience with billing/accounting software.
- Excellent verbal and written English communication skills for effective coordination with stakeholders.
- Strong analytical and problem-solving abilities to resolve billing discrepancies and drive efficiency.
- Ability to work in a multi-entity organization and manage high volumes of data.
- Availability: Willingness to work primarily in MST hours, with flexibility for IST when required.

**What We Offer**:

- Competitive compensation package aligned with experience and expertise.
- Career growth opportunities in a dynamic and collaborative work environment.
- Supportive team culture focused on precision, innovation, and continuous improvement.

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