Billing Assistant

2 days ago

Kilpauk Chennai Tamil Nadu, India THE HEAD AND NECK CENTRE HOSPITAL Full time

**Key Responsibilities**:
**Billing & Invoicing**:

- Prepare in-patient and out-patient bills based on doctor consultations, investigations, procedures, pharmacy, and room charges.
- Enter charges accurately into the hospital management system (HMS).
- Generate interim and final bills for admitted patients.

**Cash & Payment Handling**:

- Collect payments via cash, card, or digital modes.
- Issue receipts and maintain daily cash collection records.
- Ensure timely deposit of collected payments with the accounts department or bank.

**Documentation & Records**:

- Maintain patient billing files and records for audits and internal checks.
- Coordinate with the front desk, pharmacy, and diagnostics to ensure all services are billed.
- Prepare daily, weekly, and monthly billing reports.

**Insurance Coordination**:

- Assist patients with insurance documentation and pre-authorizations.
- Submit required documents to insurance providers for settlement.

**Customer Interaction**:

- Clarify billing queries raised by patients or relatives in a polite and professional manner.
- Provide itemized bills upon request and explain charges as needed.

**Compliance & Internal Coordination**:

- Follow hospital billing protocols and SOPs.
- Inform the billing supervisor of any billing errors, discrepancies, or system issues.
- Ensure confidentiality and accuracy of patient financial data.

**Qualifications and Skills**:

- Minimum: Graduate (preferably B.Com or equivalent).
- 1-2 years of experience in hospital billing preferred (fresher with good computer skills may be considered).
- Good communication and customer service skills.
- Attention to detail and numerical accuracy.

**Job Types**: Full-time, Permanent

**Benefits**:

- Paid sick time
- Provident Fund

Schedule:

- Day shift
- Morning shift

Supplemental Pay:

- Yearly bonus

Work Location: In person

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