Customer Service Representative

**English Fluent communication is mandatory.** **Immediate joiners preferred.** - Follow up on any sales leads, clearly providing pertinent facts. - Become a product expert and be able to effectively present the company’s items to current and new customers. - Meet sales targets and KPIs on a weekly and monthly basis. - Developing and executing sales and...

**Full Job Description** **Responsibilities**: Attend assigned service calls at customer site Identify faults & provide solution independently using skills & experience Attend assigned breakdown complaint for eot crane Identify spares required if any and recommend Prepare service reports for work done Provide comprehensive feedback of service work to...

Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives and of...

**Job description: Junior Executive - Customer Care** **Roles and Responsibilities** 1. Manage Inbound /Outbound calls 2. Managing a team of representatives offering customer support 3. Resolving customer complaints brought to your attention 4. Over-seeing the customer service process 5. Monitoring the work of individual representatives and of the team 6....

**Job description**:Customer Care** **About Durafit Fitness** We are Durafit Fitness, a young e-commerce startup in Fitness Equipments, already in the top 5 in the country at clocking 50Cr in 2022-23. Founded by an IIM-A Alumnus, we have exciting plans ahead, with a potential fund-raise on the horizon to aid in our rapid growth & expansion. We have built...

**Job description: Junior Executive - Customer Care** **Roles and Responsibilities** 1. Manage Inbound /Outbound calls 2. Managing a team of representatives offering customer support 3. Resolving customer complaints brought to your attention 4. Over-seeing the customer service process 5. Monitoring the work of individual representatives and of the...

**Job description: Junior Executive - Customer Care - Malayalam** **Roles and Responsibilities** 1. Manage Inbound /Outbound calls 2. Managing a team of representatives offering customer support 3. Resolving customer complaints brought to your attention 4. Over-seeing the customer service process 5. Monitoring the work of individual representatives and of...

We're looking for a results-driven Sales Representative with excellent interpersonal skills to actively seek out and engage customer prospects. You will provide complete and appropriate solutions for every customer in order to boost top-line revenue growth, customer acquisition levels and profitability. **Requirements**: - Proven work experience as a Sales...

Company**:DTECH IT and Outsourcing Private Limited** Job Title: Customer Support Executive Location: Coimbatore **QUALIFICATION & EXPERIENCE**: 1. Education: Any Degree / MBA 2. Experience: 0-2 years, Experience in Air Freight/Sea Freight 3. Work Performed: **KEY RESPONSIBILITIES**: To provide customers with the highest quality service by providing...

1. **Customer Interaction** - Respond to customer inquiries regarding products, services, or policies. - Maintain a courteous and professional tone at all times. 2. **Issue Resolution** - Identify and resolve customer complaints quickly and efficiently. - Troubleshoot problems and provide appropriate solutions. - Escalate complex issues to higher management...