Ull Sre Associate

**Job Title: ULL SRE Associate**

**Corporate Title**:Associate

**Location: Pune.**

**Role Description**

The ULL Site Reliability Engineers act as a hands-on technician executing several tasks in relation to the required services within the Service Management environment. The SRE Associate role supports the respective functional teams and provides expertise and assistance to ensure effective services are provided by Service Management. The expected function of the role is to provide improved performance and availability, with the knowledge of and experience in all relevant tools used in the Service Management environment.

**What we’ll offer you**

As part of our flexible scheme, here are just some of the benefits that you’ll enjoy
- Best in class leave policy
- Gender neutral parental leaves
- 100% reimbursement under childcare assistance benefit (gender neutral)
- Sponsorship for Industry relevant certifications and education
- Employee Assistance Program for you and your family members
- Comprehensive Hospitalization Insurance for you and your dependents
- Accident and Term life Insurance
- Complementary Health screening for 35 yrs. and above

**Your key responsibilities**:

- Production Issues Troubleshooting and improving systems' reliability
- Support Escalation and communication regarding scheduled maintenance
- Buildout process knowledge documentation (knowledge base)
- The SRE function supports identification / responding / reporting of issues and escalating to respective teams for remediation.
- Support the bank's audit function in the remediation of audit points and self-identified issues to reduce risk. Be responsible for producing and maintaining accurate documentation on compliance with methodologies, IT policies and IT security requirements.

**Your skills and experience**
- Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals
- Familiarity with production management i.e. capacity management, incident management, change management
- Understand business fundamentals of electronic trading business (preferred).
- Written and verbal communication skills sufficient to communicate directly with business and technical partners at all levels.
- Systematic, fact-based decision making and problem solving.
- Unix/Linux: Linux skills and some exposure to shell scripting (e.g. bash), perl and/or python.
- Databases:

- Required - Intermediate: Oracle SQL, KDB knowledge is a big plus.
- Optional - Sybase, MS SQL.
- Networks:

- Optional - Intermediate: TCP/IP, UDP, Network monitoring, Low latency networks, multicast, routing.
- Team Player - work with multiple teams, vendors, and groups. Adaptable to working in follow the sun global model and be able work on rotational weekends.
- Ability to manage and prioritize multiple issues, work under pressure
- Adaptable and able to quickly learn new processes and/or technologies

**How we’ll support you**
- Training and development to help you excel in your career
- Coaching and support from experts in your team
- A culture of continuous learning to aid progression
- A range of flexible benefits that you can tailor to suit your needs

**About us and our teams**

Our values define the working environment we strive to create - diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.