Executive

2 weeks ago

Lonavale, India Stay Vista Full time

**Executive - Stay Experience**

**Location: Lonavala**

**About Us**

StayVista is **India’s largest villa hospitality brand** and has redefined group getaways. Our handpicked luxury villas are present in every famous holiday destination across the country. We curate unique experiences paired with top-notch hospitality, creating unforgettable stays. **Here, you will be a part of our passionate team, dedicated to crafting exceptional getaways and curating one-of-a-kind homes.** We are a close-knit tribe, united by a shared love for travel and on a mission to become the most loved hospitality brand in India.

**Our Core Values**:Are you a **_CURATER?_**

**Curious**: Here, your curiosity fuels innovation.

**User-Centric**: You’ll anticipate the needs of all our stakeholders and exceed expectations.

**Resourceful**: You’ll creatively optimise our resources with solutions that elevate experiences in unexpected ways.

**Aspire**: Keep learning, keep growing—because we’re all about continuous improvement.

**Trust**: Trust is our foundation. You’ll work in a transparent, reliable, and fair environment.

**Enjoy**: We believe in having fun while building something extraordinary.

**Why Work With Us?**

At StayVista, you're part of a community where your ideas and growth matter. We’re a fast-growing team that values continuous improvement. With our skill upgrade programs, you’ll keep learning and evolving, just like we do. And hey, when you’re ready for a break, our villa discounts make it easy to enjoy the luxury you help create.

**Your Role**

As an **Executive - Stay Executive**, you will be the primary point of contact for guests, ensuring a seamless and memorable experience. Your focus will be on understanding guest preferences, addressing requests, and resolving minor issues

**About You**
- 1-2 years of experience in a hospitality or guest service role, with a focus on personalised service.
- Manage daily guest interactions, ensuring timely and efficient responses to guest requests.
- Communicate directly with guests to understand preferences and deliver personalised services.
- Resolve guest queries and minor grievances professionally and efficiently.
- Assist in implementing guest delight programs and initiatives.
- Conduct quality checks on property readiness prior to guest arrival.

**Bonus Points - these are nonessential, but a bonus if you have them**
- Access to a personal two-wheeler or four-wheeler for added flexibility in service.

StayVista is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decisions based on race, colour, religion, caste, creed, nationality, age, sex, including pregnancy, childbirth, or related medical conditions, marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or any other characteristic protected under applicable laws.

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