Customer Support Internship

3 days ago


Noida Uttar Pradesh, India MyOperator Full time

**Job Title**: Customer Support Intern
**Location**: Noida Sec 2
**Duration**: 3 Months
**Stipend**: ₹15,000/month
**Opportunity**: Pre-Placement Offer (PPO) based on performance

**About MyOperator**

MyOperator is India’s leading cloud-based business communication platform, trusted by over 40,000 businesses. We help organizations streamline their communication through cloud telephony, WhatsApp API, and AI-powered automation. As a rapidly growing SaaS company, we’re on a mission to deliver seamless customer experiences—and we’re looking for passionate individuals to be a part of this journey.

**Role Overview**

We’re looking for a proactive and customer-centric **Customer Support Intern** to join our dynamic support team. In this role, you will be the first point of contact for customers, assisting them with queries, troubleshooting issues, and ensuring a seamless user experience. This is an ideal opportunity for someone eager to kickstart a career in SaaS, customer support, or customer success.

**Key Responsibilities**
- Assist users with issues related to account access, call reports, or panel usage
- Accurately update ticket statuses and maintain customer records using **Zoho Desk**:

- Collaborate with team members to escalate and follow up on unresolved issues
- Contribute to documentation of FAQs and standard operating procedures

**Requirements**:

- Strong communication skills in both **English and Hindi**:

- Basic computer proficiency and eagerness to learn support tools
- Interest in SaaS, customer experience, or tech-enabled services
- Availability for **full-time internship** (Monday to Saturday, rotational shifts)

**What You’ll Gain**
- Real-world experience in customer support at a leading SaaS organization
- Hands-on exposure to tools like **Zoho Desk**, CRM platforms, and live support environments
- Training and mentorship from seasoned customer support professionals
- A chance to earn a **Pre-Placement Offer (PPO)** based on your performance
- A collaborative, growth-oriented, **remote-first** work culture

**Join us to build your career in customer success and support with a team that values learning, ownership, and innovation.**

**Job Types**: Full-time, Internship
Contract length: 3 months

Pay: ₹12,000.00 - ₹15,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement

Schedule:

- Day shift
- Morning shift

Application Question(s):

- Okay with 15k stipend for 3 months in Noida Sec 2? (PPO chance after this)
- How would you rate your English Communication skills on a scale of 1-10 and why?

Work Location: In person

**Speak with the employer**
+91 9267989047



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