Customer Support Intern

2 days ago


Noida Sector Noida Uttar Pradesh, India StudyCaller Edu Tech Pvt Ltd Full time

We are looking for an enthusiastic and customer-focused **Customer Associate Intern** to join our team. This internship offers an exciting opportunity to work in the fast-growing EdTech space. The Customer Associate Intern will assist in delivering excellent customer service and provide a seamless experience to our users, ensuring they get the most out of StudyCaller's offerings.

**Key Responsibilities**:

- Assist customers with navigating our platform and troubleshooting issues related to course materials, test series, and mentorship sessions.
- Identify and troubleshoot customer issues with our platform or services, escalating complex issues as needed.
- Support the onboarding process for new users, ensuring they have the necessary tools and information to use our platform effectively.
- Maintain customer records in our CRM system and ensure timely follow-ups.
- Collaborate with cross-functional teams to ensure a high level of customer satisfaction and engagement.

**Qualifications & Skills**:

- Pursuing or recently completed a degree in any field.
- Excellent verbal and written communication skills in English.
- Excellent problem-solving skills and the ability to handle multiple tasks simultaneously.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Familiarity with customer service tools or CRM software is an advantage.

**Perks and Benefits:

- **
- Paid Internship.
- Hands-on experience in customer service and client relations within the EdTech industry.
- Mentorship from experienced professionals

**How to Apply**:
**Job Types**: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹15,000.00 per month

Schedule:

- Day shift
- Morning shift
- Weekend availability

Work Location: In person

**Speak with the employer**
+91 9266400446



  • Noida Sector 62, Noida, Uttar Pradesh, India Outfy Inc Full time

    **Job Title**: Customer Support - **Internship** (with Full-Time Opportunity) **Experience Level**: Fresher or College Students (from Any Stream) **Location: Noida** **About Us**: **About the Internship** We are looking for enthusiastic and curious-minded people to join our team as **Customer Support Interns**. - **Duration**: 3 - 6 months and more -...


  • Noida Sector 62, Noida, Uttar Pradesh, India JVW Technologies Full time

    Job Title: Customer Service Executive (International Calling) Location: Noida **Requirements**: - Handle customer inquiries and issues through chat (70%) and voice (30%). - Proactively manage chat flows to resolve customer concerns. - Maintain a good Average Handling Time (AHT) while ensuring customer satisfaction. - Manage customer interactions under...


  • Noida Sector 62, Noida, Uttar Pradesh, India JVW Technologies Full time

    We are hiring dynamic and customer-focused individuals to join our US Voice Process. As part of this role, you will handle banking-related queries from US-based customers, ensuring high-quality service delivery and customer satisfaction. **Key Responsibilities**: - Handle inbound and outbound calls to assist US customers with banking-related queries. -...


  • Noida Sector 62, Noida, Uttar Pradesh, India JVW Technologies Full time

    Role: Customer Support Executive **Requirements**: Excellent communication skills, verbal and written both Minimum 6 months & above experience required in International Voice Process Must have good thought process Should have knowledge of Computer Networking structures. Complete Issue resolution within prescribed timeframes. Skills and Ability Should...


  • Noida, Uttar Pradesh, India Apogee Service Pvt. Ltd Full time

    International customer support ( Voice) Profile - customer support Total experience - 2 yr. Must have international bpo experience of 1 yrs ( minimum) Qualification - Undergraduate/ Graduate Salary - 25k CTC to 35k CTC Shift - 6 days working ( Rotational),1 day off ( rotational ) Cab facility - provided **Job Types**: फ़ुल-टाइम,...

  • Customer Support

    2 weeks ago


    Noida, Uttar Pradesh, India Cocentrus Full time

    We are hiring, for **Customer Services** For MNC In **Noida** Location. Please find the job responsibility as below: **Job Profile**:Customer Services**(International Voice Process)** **Location **:Noida **Experience**: 06 months **Shift** : Rotational **Budget**: Upto 4.0LPA - Handling basic Customer queries related to Telecom Bills Customer Resolution...


  • Noida, Uttar Pradesh, India MyOperator Full time

    **Job Title: Customer Support Intern** **About the Role**: We’re looking for a motivated and detail-oriented Customer Support Intern who is eager to learn and grow in a dynamic environment. This internship is a great opportunity for someone who enjoys helping others, has strong communication skills, and is curious about customer experience and...


  • Noida Sector 62, Noida, Uttar Pradesh, India JVW Technologies Full time

    Job Title: Customer Service Executive (International Calling) Location: Noida **Responsibilities**: - Handle inbound and outbound calls from international customers in a professional and courteous manner. - Address customer inquiries, complaints, and concerns promptly and accurately. - Provide timely and effective solutions to customer issues, ensuring...


  • Noida Sector 55, Noida, Uttar Pradesh, India JVW Technologies Full time

    **Job Title: Customer Service Executive (International Calling)** Location: Noida 60 **Responsibilities**: - Handle inbound and outbound calls from international customers in a professional and courteous manner. - Address customer inquiries, complaints, and concerns promptly and accurately. - Provide timely and effective solutions to customer issues,...

  • Process Associate

    2 weeks ago


    Noida Sector 62, Noida, Uttar Pradesh, India ABCO COMPUTERS PVT LTD Full time

    **Key Requirements**: - 6+ months of experience in an International BPO is mandatory. - Handling basic customer queries related to telecom bills and providing customer resolution. - Strong communication, interpersonal, and comprehension skills. - Basic computer knowledge. - Providing support to international customers. - Willingness to work in US...