Guest Service Assistant

Answer, record, log, and process all guest calls, requests, questions, or concerns. * - Operate telephone switchboard station. - Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. - Advisegest of any messages received. - Monitor busy or unanswered...

A Guest Service Associate is typically a hospitality industry professional who **provides assistance and information to guests or customers of a hotel, restaurant or other hospitality establishment**. Their main goal is to ensure that guests have a positive experience and feel welcomed as well as valued. JOB LOCATION- Laduree, Ballygunge,...

**Job Number** 23201357 **Job Category** Housekeeping & Laundry **Location** JW Marriott Hotel Kolkata, 4A, J.B.S. Haldane Avenue, Kolkata, West Bengal, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Respond promptly to requests from guests and other departments. Fill cart with...

Assist in creating a warm and welcoming environment for our guests - Ensure that guests are seated and provided with menus promptly - Ensure that all guests’ requests and queries are responded to promptly and effectively and an exceptional service is delivered to guests at all times - Familiarise yourself with the menu and as much information about the...

**Job Number** 24054387 **Job Category** Housekeeping & Laundry **Location** JW Marriott Hotel Kolkata, 4A, J.B.S. Haldane Avenue, Kolkata, West Bengal, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Respond promptly to requests from guests and other departments. Fill cart with...

**Additional Information** **Job Number**25119308 **Job Category**Housekeeping & Laundry **Location**JW Marriott Hotel Kolkata, 4A, J.B.S. Haldane Avenue, Kolkata, West Bengal, India, 700105 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Respond promptly to requests from guests and other departments. Fill cart with...

**Greeting guests**: Welcoming guests and making them feel at home - **Check-in and check-out**: Assisting guests with the check-in and check-out processes - **Providing information**: Informing guests about the hotel's services and facilities - **Responding to requests**: Addressing guest concerns and requests in a professional and timely manner -...

**Job Number** 24144944 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Hotel Kolkata, 4A, J.B.S. Haldane Avenue, Kolkata, West Bengal, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and room...

**Position**: Guest Service Associate (GSA) **Location**: Middleton Street **Working Hours**: 10:00 AM - 10:30 PM **Job Summary**: **Key Responsibilities**: - **Guest Interaction**: - Strong communication and interpersonal skills. - Excellent problem-solving abilities. - Attention to detail and a guest-oriented approach. - Ability to handle high-pressure...

**Role Brief**: We are looking to hire a **Guest Service Associate** whose primary responsibility is to ensure that guests have a pleasant experience during their visit. The role involves various tasks, such as greeting guests upon arrival, assisting them in their purchase, handling inquiries and requests, providing information about the offers, resolving...