Jira Admin

2 days ago

Gurugram Haryana, India Orange Mantra Full time

Gurgaon
- 1
- 5+ Years
- Full Time

Experience: Typically, 5-7 years of experience in supporting Jira and related tools.
- Proficiency in Administration of the Atlassian stack : Jira : Confluence : Power BI Connector / EasyBI
- Knowledge of Jira APIs, webhooks.
- Familiarity with ITIL support framework and cloud services like AWS
- Configuration and Administration: Provide configuration and administrative support for the Atlassian tool suite, including Jira, Confluence, and key third-party add-ons.
- User Management: Manage user permissions, roles, and access to ensure the right people have the right information.
- Workflow Customization: Define and configure Jira workflows, screen schemes, and custom fields to align with business processes.
- Create JIRA projects, queries and reports as required
- Understanding of JIRA APIs and webhooks
- Evaluate JIRA and Confluence plug-ins, determine licensing needs, and perform testing, installation and configuration of the plug-ins
- Implement custom xml based JIRA gadgets
- Generate documentation on workflows and processes implemented in JIRA to support runbooks
- Communication: Facilitate communication between project stakeholders and team members.

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