Counter Sales Representative

2 days ago

Mumbai Maharashtra, India Yash Birla Group Full time

A counter sales job involves assisting customers with product inquiries, processing transactions, and maintaining a clean and organized sales counter. Responsibilities include greeting customers, understanding their needs, and providing prompt and efficient service. Additional duties may include restocking inventory, handling phone calls, and ensuring customer satisfaction. Key Responsibilities:

- **Customer Service**:Greeting customers, answer questions, and assisting with product inquiries.
- **Sales Transactions**:Processing payments, taking orders, and completing sales transactions accurately.
- **Inventory Management**:Monitoring inventory levels, restocking products, and ensuring a well-stocked counter.
- **Sales Techniques**:Understanding product knowledge, suggesting alternative products, and upselling to increase sales.
- **Cleanliness and Organization**:Maintaining a clean and organized sales counter and showroom.
- **Problem Solving**:Addressing customer complaints and issues, and finding solutions.

Skills and Requirements:

- **Customer Service Skills**: Friendly, helpful, and patient demeanor.
- **Communication Skills**: Strong verbal and written communication skills.
- **Sales Skills**: Ability to build rapport with customers and close sales.
- **Product Knowledge**: Understanding of the products being sold.
- **Organizational Skills**: Ability to manage inventory and maintain a tidy workspace.
- **Computer Skills**: Proficiency in using POS systems and other retail software.
- **Mathematical Skills**: Ability to perform basic calculations for pricing and discounts.

Application Question(s):

- What is your current CTC?

Work Location: In person

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